Head of Commercial - Home & Community

Bolton Clarke is Australia's largest independent not-for-profit aged care provider, supporting more than 130,000 customers through our Home & Community Support services nationally. As we continue to evolve in a changing aged care landscape, we're seeking an experienced commercial leader to drive performance, identify growth opportunities and strengthen financial sustainability across the business.

Reporting to the Chief Operating Officer, Home & Community Support, you'll partner closely with operational, finance and workforce leaders to deliver commercial outcomes that support both organisational performance and exceptional customer experiences.

What you'll be responsible for

• Leading the commercial strategy across our national Home & Community Support division

• Driving improvements in revenue, margin, funding conversion and package utilisation

• Developing pricing strategies, commercial models and business cases to support key decisions

• Identifying revenue growth opportunities including fee-for-service and emerging market opportunities

• Leading workforce productivity, rostering optimisation and performance improvement initiatives

• Partnering with Finance and Operations to deliver meaningful commercial insights and sustainable results

• Building and leading a high-performing commercial team while influencing stakeholders across the organisation

About you

You'll bring a proven track record of leading commercial performance in a large, complex service-based environment and be comfortable influencing senior stakeholders to achieve meaningful business outcomes.

You'll likely have experience in:

• Commercial leadership, strategy, finance, business performance or operational improvement

• Pricing strategy and governance

• Commercial modelling and business case development

• Workforce productivity and operational performance initiatives

• Executive stakeholder management and influencing outcomes across large organisations

• Leading high-performing teams through change and growth

• Aged care, health, community services or similarly complex sectors highly regarded

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.