Organisational Development Manager

The JB Hi-Fi Group brings together three of Australia’s best known and most trusted retail brands, JB Hi-Fi, The Good Guys and E&S. 

Our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices. 

We deliver unbeatable value, world-class brands, and exceptional customer service through our extensive store network, online channels, and commercial divisions, including JB Hi-Fi, The Good Guys, e&s, and our Commercial teams.

JB Hi-Fi Group is the perfect place to power your career, and we are excited to hear from you. 

Why join JB Hi-Fi Group?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

We have an exciting, newly created opportunity to join our Group People & Capability team as an Organisational Development Manager reporting to the Head of Group P&C. This hands-on role will lead leadership & capability development both at a group level, and across our retail brands.

• Own the management of talent, competency frameworks, and succession planning tools, ensuring they are current, strategically aligned, and effectively embedded across the organisation.
• Lead group-wide programs, including engagement and diversity and inclusion initiatives.
• Oversee the maintenance and continuous improvement of people-related training materials, including compliance, capability development, and onboarding programs.
• Coordinate and guide the design, development, and delivery of brand and group leadership programs, partnering with GM P&C, internal stakeholders, and external vendors to ensure strategic alignment and impact.
• Be the subject matter expert (SME) on capability assessments, using insights to inform targeted leadership and talent development initiatives.
• Oversee the coordination of scheduling, logistics, and communications with training teams and vendors to deliver learning programs efficiently and seamlessly across the organisation.
• Support facilitators, managers, and participants during program delivery, maintaining high-quality learning experiences and alignment with program objectives.
• Monitor, analyse, and report on program participation, outcomes, and tool usage, driving continuous improvement and strategic decision-making.

• At least 5 years’ demonstrated experience in organisational development, instructional design or learning & development, ideally from a similar large retail (or other fast paced business.
• Strong program and project management skills, with the ability to effectively manage competing priorities in a high volume and fast-paced environment.
• Proactive and engaging, with the ability to deliver impactful resources, content and programs.
• Effective stakeholder management skills, with the ability to engage both internal stakeholders and external suppliers.
• Tertiary qualification in Organisational Development or Human Resources.

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!