Logistics Manager

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).  

Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

Job Description

Brooks is a growing, fast-paced technology leader of automation solutions which support the dynamic and expanding semiconductor and life sciences lab markets. At Brooks, new ideas, technologies, and ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and collaborate with one another to achieve new heights.

Brooks – Laboratory Automation Solutions (LAS) is a global leader in designing and manufacturing innovative automation solutions that optimise workflows across diverse laboratory environments. From clinical diagnostics to research, life sciences, and industrial applications, we deliver compact, intelligent systems that enhance efficiency, accuracy, and scalability. At Brooks LAS, we foster a culture of innovation, collaboration, and accountability. We are passionate about solving real-world challenges in laboratory automation and empowering our teams to think boldly, act with purpose, and continuously learn.

The Logistics Manager is responsible for leading and managing all LAS logistics, freight and shipping operations. The role is accountable for ensuring customer orders, parts, consumables, trade show materials, service, R&D shipments are shipped according to scheduled ship dates whilst meeting customer expectations, quality requirements and company policies.

This is a hands-on leadership position that combines people leadership, operational management and direct participation in logistics activities. The Logistics Manager remains actively involved in complex and business-critical shipments while leading the team responsible for day-to-day logistics execution.

The position serves as the focal point for logistics performance, freight management and continuous improvement initiatives, ensuring efficient and compliant movement of Brooks LAS goods.

What you’ll do:

Leadership & Team Management

• Lead, coach and develop a high-performing logistics team, fostering a culture of accountability, ownership, collaboration and continuous improvement.

• Establish clear expectations, responsibilities and performance standards aligned with Brooks values and behaviours.

• Manage workload allocation, resource planning and operational coverage to support changing business needs.

• Build team capability through coaching, development and performance management.

• Promote strong cross-functional collaboration to achieve customer and business objectives.

Logistics Operations

• Be accountable for the safe, efficient and effective execution of logistics operations and customer delivery outcomes.

• Lead and manage daily warehousing picking, packing and dispatch activities.

• Ensure customer orders, inventory movements and shipping requirements are processed accurately, efficiently and on time.

• Monitor workload, shipment status and operational priorities, proactively resolving issues before customer impact occurs.

• Monitor packaging supply levels and ensure sufficient stock is available to support uninterrupted logistics operation.

• Ensure shipping documentation is completed accurately, promptly and in accordance with company and regulatory requirements.

• Maintain organised, efficient and safe warehouse, shipping and packaging environments.

• Investigate shipping discrepancies and implement corrective actions where required.

• Implement and maintain effective logistics processes, controls and continuous improvement initiatives.

• Provide hands-on leadership and operational support during peak workloads, critical delivery periods and business priorities.

Freight & Carrier Management

• Manage relationships with freight forwarders, transport providers, couriers and customs brokers.

• Serve as the organisation's logistics subject matter expert for international shipping, import/export requirements and customs processes.

• Coordinate domestic and international shipments, ensuring compliance with import, export and customs requirements.

• Ensure commercial invoices, packing declarations, certificates and shipping documentation are completed accurately and in accordance with regulatory and customer requirements.

• Negotiate freight rates and service agreements while balancing service, cost and operational performance.

• Monitor carrier performance, freight expenditure and shipment exceptions.

• Develop contingency plans and lead resolution of critical delivery, transportation and customs issues.

• Provide guidance to internal stakeholders on shipment routing, transportation options, customs considerations and international logistics best practices.

• Monitor changes in international transportation and trade requirements that may impact business operations.

Support Strategic & Specialised Logistics Activities

• Lead logistics planning and execution for trade shows, exhibitions, customer demonstrations and other business-critical events.

• Coordinate logistics activities for R&D projects, evaluation & demonstation units, and other specialised shipments.

• Act as the primary escalation point for complex or business-critical logistics challenges, ensuring successful delivery outcomes.

• Work closely with Trade Compliance, Quality and Customer Operations teams to support compliant shipment execution.

Quality, Safety & Compliance

• Ensure logistics activities comply with company policies, quality standards and regulatory requirements.
• Maintain accurate shipment records, documentation and audit readiness.

• Promote a safety-first culture and ensure the safe handling, storage and transportation of goods.

• Investigate logistics-related quality issues and implement corrective and preventative actions where required.

• Support internal and external audits as required.

What you’ll bring:

Experience

• Minimum 7 years' relatable experience in logistics, warehousing, transportation or supply chain operations, including domestic and international freight, customs requirements and complex shipping activities.
• Demonstrated experience leading and developing operational teams in a fast-paced environment.
• Proven experience coordinating complex or project-based logistics activities, including trade shows, exhibitions, customer demonstrations, engineering projects and specialised shipments.
• Current Forklift Licence (LF) is required.
• Experience operating within a manufacturing, regulated or quality-driven environment is highly regarded.
• Formal qualifications in Logistics, Supply Chain Management, International Trade, Business or a related discipline, or equivalent industry experience will be highly regarded
• Dangerous Goods certification (Air, Sea and/or Road), or experience managing Dangerous Goods shipments, would be desirable.

Technical Knowledge & Systems

• Advanced knowledge of domestic and international logistics operations.

• Strong understanding of import/export processes, customs requirements, international shipping documentation and global transportation practices.

• Practical knowledge of export documentation requirements, including commercial invoices, packing declarations, certificates of origin, letters of credit and other trade-related documentation.

• Demonstrated knowledge of freight forwarding, carrier management, Incoterms®, and transportation planning.

• Ability to coordinate with freight forwarders and customs brokers to support compliant and efficient international trade activities.

• Sound knowledge of warehouse operations, material handling processes and logistics best practices.

• Experience using Oracle Fusion or similar ERP systems and freight management platforms.

• Intermediate to advanced Microsoft Excel and Microsoft Office skills.

• Strong analytical, problem-solving and decision-making capabilities.

What success in this role looks like:

• Logistics operations are executed safely, efficiently and in line with customer and business requirements.

• Customer shipments, including international exports, are delivered accurately, compliantly and on time.

• The logistics team is engaged, accountable and consistently performs to a high standard.

• Logistics risks, freight issues and operational challenges are proactively managed with minimal business disruption.

• Continuous improvement initiatives enhance service, compliance, cost efficiency and overall logistics performance.

We're looking for a leader who demonstrates the Brooks behaviours through:

• Ownership and Accountability by taking responsibility for outcomes, making sound decisions, delivering on commitments and following issues through to resolution.

• Customer Focus by balancing customer needs, operational priorities and business objectives to achieve the best outcomes.

• Collaboration and Leadership by leading by example, building strong relationships, developing others and fostering a culture of trust, ownership and accountability.

• Continuous Improvement by using data, attention to detail and practical problem-solving to improve efficiency, quality and service outcomes.

• Hands-On Execution by maintaining a strong sense of urgency, remaining actively engaged in operations and leading from the front during critical business activities and operational challenges.

Brooks Automation is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

Work Location & Flexibility
At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible. Work arrangements may include a mix of in-office and remote work, depending on the nature of the role and business needs. Specific expectations will be shared during the interview process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with talentattraction@brooks.com or call +1 (978) 262-2400 to discuss your needs.

Review EEO Law & EEO Statement.