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Regus Australia
About the role This position sits at the heart of our growing global organisation. You will be responsible for all aspects of your centre's performance. You will have the autonomy and resource to manage your centre as…
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About the role
About the role
This position sits at the heart of our growing global organisation. You will be responsible for all aspects of your centre's performance. You will have the autonomy and resource to manage your centre as though it's your own business.
Key responsibilities
Managing anything and everything on site
Rising to every challenge and solving problems
Giving tours to prospective customers
Upselling to existing customers
Looking after customers so well that each becomes a brand ambassador for you, your team and IWG
Delivering against targets when leading a small, close-knit team
Ensuring all customers receive a truly world-class service
Continuously ensuring the quality of service and the workspace are as good as they possibly can be
About you
Experience of delivering against targets when leading a small, close-knit team
Experience running a flexible workspace centre, or a store, restaurant or any site with a high degree of customer focus
Natural sales and commercial skills
Passion for looking after diverse prospects, customers and guests
Drive for success
Resilience and relentless focus on business priorities
Sense of ownership and commitment to quality of service
About us
With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, we're already four times the scale of our nearest competitor. With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we're uniquely placed to offer exciting career opportunities as we continue pioneering the workspaces of tomorrow. We know we can only succeed if we give all our people every opportunity to shine. That's why so many of our most senior leaders started their careers in our centres.
Benefits
Great induction training and excellent ongoing learning and development
Fantastic promotion prospects
Generous, achievable incentives and sociable hours
Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing
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