Repair Technician

Company Overview:

We are committed to providing market leading Plastic Welding Tools and Testing Equipment and accessories to professionals across a diverse range of industries.

Our commitment to excellence extends to the after-sales service we provide through repair, maintenance, calibration and quoting services for a wide range of electromechanical equipment. Our certified technicians work with precision and dedication, helping clients reduce downtime and extend the life of their equipment.

Position Summary:

Exciting opportunity to join a well-established company as a skilled Repair Technician with expertise in electronics and mechanical systems. You will diagnose, repair, calibrate, and maintain a diverse range of plastic welding tools and testing equipment. This dynamic hybrid role blends hands-on technical work with estimation and sales support, giving you the chance to build strong client relationships, provide expert advice, and deliver tailored solutions that meet our customers’ needs.

Key Responsibilities:

Diagnose, troubleshoot, and repair a wide variety of Plastic Welding Tools and associated electronic and mechanical equipment.

Prepare detailed repair quotations, including parts, labour, and lead-times.

Communicate effectively with customers to explain diagnostics, repair options, and costs.

Support the quoting process by evaluating incoming equipment or customer specs.

Maintain accurate records of service work, quotes, and parts used.

Collaborate with the sales and service teams to follow up on open quotes and customer inquiries.

Adhere to safety protocols, certification standards, and internal quality guidelines.

Qualifications:

Technical Certification in Electronics, Mechatronics or related field.

Minimum 2–3 years of hands-on repair experience (electronics, mechanical or both).

Proven experience preparing or assisting with technical sales quotes.

Strong diagnostic and problem-solving skills.

Familiarity with test tools, hand tools, and technical schematics.

Proficiency with MS Office and quoting or ERP systems is a plus.

Strong verbal and written communication skills.

Detail-oriented, self-motivated, and customer-service focused.

Preferred:

Certified Repair Technician

Previous experience with both power tools and electronics.

Background in industrial, medical, or commercial equipment repair.

What We Offer:

Competitive salary based on experience.

Work on market leading equipment

Technical training and professional development opportunities

A supportive team environment with opportunities to advance.

Tools and resources necessary for success in the role.