Operations Team Lead

What you'll be doing?

• Standardise how each function (Pre & Post Production, Cosmetic, Mechanical) captures and reports performance data
• Build and maintain live dashboards giving Senior Leads and Team Leads daily visibility of output against target
• Run regular data quality checks to catch gaps or inconsistencies in reporting

• Facilitate daily or weekly stand-ups where Team Leads report numbers and blockers
• Design and run shift-versus-shift or team-versus-team leaderboards to build healthy competition
• Coach Team Leads on interpreting and acting on their own data, not just reporting it upward

• Check compliance and quality of all vehicles prior to uploading/photographing, post-detailing
• Spot-check vehicles against IRC standards documents
• Track rework rates by team to catch quality drift early
• Teach QC inspection standards and techniques to Team Leads and Trainers (SMEs), building inspection capability across the floor rather than centralising it
• Contribute to the process for updating SOPs when standards fall out of step with floor practice

Okay, let’s talk about you:

• You’ve got proven experience leading high-output teams in a fast-paced production, logistics, or automotive environment.
• You drive performance through people, inspiring a team rather than just managing tasks.
• You have a sharp eye for detail and a natural instinct for identifying the root causes of problems.
• You pivot fast, adapt easily, and stay calm under pressure in a rapid-fire environment.
• Confidence operating on the floor - engaging, directing and supporting teams in real time
• You hold a valid NSW Driver’s Licence

What's in it for you?

• We wouldn’t be a car business if we didn’t give you some $$ off our Carma cars, parts and NRMA cover.
• Join our high-performing, forward-thinking team and help shake up car buying in Australia.
• Be a part of a high performing team, where curiosity, learning and tackling fun challenges are just another day at the office.