Technician - Field Service

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

At Komatsu, we're more than a machinery manufacturer. We're a trusted partner helping customers achieve their goals through reliable equipment and expert support.

As a Field Service Diesel Fitter based in Cairns, you'll be responsible for servicing, maintaining and repairing heavy equipment in the field. Using your technical expertise and problem-solving skills, you'll deliver safe, high-quality outcomes for our customers while helping maximise equipment performance and availability.

Key Responsibilities:

Perform maintenance, diagnostics and repairs on heavy equipment.Troubleshoot faults to maximise equipment reliability and uptime.Provide technical support and practical solutions to customers.Complete detailed service reports, including fault diagnosis and repairs.Analyse machine data and onboard computer system downloads.Plan and coordinate maintenance activities with internal stakeholders.Maintain a strong commitment to safety and report hazards or incidents.Build positive customer relationships and deliver exceptional service.Ensure accurate completion of timesheets and service documentation.Support branch operations and assist team members as required.

Roster: 5:2 roster, 40 hour week, primarily day shifts

Annualised Wages: Competitive Salary + Tool of Trade Vehicle + Overtime + Field Service Allowance

Role Located: Cairns

What We’re Looking For:

Mobile plant trade certificate or equivalentProven experience repairing and maintaining equipmentStrong relationship-building skills, both internally and externallyAbility to work unsupervised and autonomouslyExcellent problem solving and communication skillsCommitment to safety and ability to work in remote areas

Komatsu benefits:

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.Financial: Income Protection Insurance provided through our company superannuation fund.Career: Recognition, awards, flexibility, further education studies and internal career development.Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.Yearly Bonus: Potential to receive a yearly bonus.Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.