Technician - Field Service

At Komatsu, we're more than a machinery manufacturer. We're a trusted partner helping customers achieve their goals through reliable equipment and expert support.

As a Field Service Diesel Fitter based in Cairns, you'll be responsible for servicing, maintaining and repairing heavy equipment in the field. Using your technical expertise and problem-solving skills, you'll deliver safe, high-quality outcomes for our customers while helping maximise equipment performance and availability.

Key Responsibilities:

• Perform maintenance, diagnostics and repairs on heavy equipment.
• Troubleshoot faults to maximise equipment reliability and uptime.
• Provide technical support and practical solutions to customers.
• Complete detailed service reports, including fault diagnosis and repairs.
• Analyse machine data and onboard computer system downloads.
• Plan and coordinate maintenance activities with internal stakeholders.
• Maintain a strong commitment to safety and report hazards or incidents.
• Build positive customer relationships and deliver exceptional service.
• Ensure accurate completion of timesheets and service documentation.
• Support branch operations and assist team members as required.