Account Project Manager

Account Project ManagerReporting to: Group Account DirectorLocation: Sydney (Lane Cove West)
As an Account Project Manager at Dashing, you’ll thrive in a fast-paced environment delivering retail campaigns, brand activations and installations across a diverse client portfolio.
You’ll manage projects from initial brief through to production and installation, coordinating clients, internal teams, suppliers, budgets and timelines to ensure every project is delivered smoothly and to an exceptional standard.
This role suits an experienced project manager who understands how creative concepts translate into physical retail environments. You’ll be highly organised, commercially aware and confident managing multiple projects, competing priorities and client expectations.Key responsibilities
Project delivery and executionManage the end-to-end delivery of retail campaigns, brand activations, visual merchandising projects and installationsDevelop and maintain detailed project plans, schedules, budgets, costings and tracking documentsManage multiple projects of varying scale and complexity at the same timeCoordinate cross-functional teams including Creative, Production, suppliers, subcontractors and installation partnersReview specifications, costings, materials and production requirements to confirm feasibility and alignment with the client briefAttend and manage key onsite installations, including some work outside standard business hoursIdentify project risks early and resolve production, delivery and installation challenges quicklyDeliver projects on time, within budget and to an exceptional standard while protecting project profitability
Client service and stakeholder managementAct as a key day-to-day contact for clients throughout the project lifecycleBuild trusted relationships with brand, marketing, retail and property stakeholdersLead client WIP meetings and provide clear updates on project status, timelines, risks and solutionsMaintain accurate and current project information and tracking through Monday.comUnderstand each campaign’s objectives, audience and intended retail outcomeCollaborate with account management, Creative, Production and Install teams to align scope, timing and deliverablesLiaise with external stakeholders including property groups, councils, structural engineers, suppliers and contractors where requiredEscalate risks, commercial concerns and opportunities to the Group Account Director
Strategic insight and continuous improvementContribute to project debriefs and capture practical learnings and improvement opportunitiesSupport the development of project management processes, tools and templatesIdentify opportunities to streamline delivery, improve quality and strengthen commercial outcomesStay informed about retail trends, materials, production techniques and emerging activation opportunities
Collaboration and cultureWork closely with Creative, Production, Client Service, Procurement and Install teamsBuild effective partnerships with suppliers, subcontractors and other project stakeholdersTake ownership of projects while knowing when to consult, collaborate or escalateContribute positively to a collaborative, team-first cultureBe a Dashing ambassador by living our values and setting a high standard for quality and service
About youExperience and expertise3-5+ years of hands-on experience managing physical retail campaigns, brand activations, visual merchandising projects, retail displays or installationsDemonstrated experience managing projects from brief through to production and onsite deliveryExperience working in fast-paced, deadline-driven environmentsA practical understanding of fabrication processes, materials, substrates, finishes and production methodsExperience preparing and managing project schedules, budgets, costings and documentationConfidence managing suppliers, contractors and cross-functional project teamsExperience coordinating site access, installation requirements, compliance documentation or council approvals is highly regardedExperience working directly with clients and managing day-to-day stakeholder expectations
Skills and attributesExceptionally organised with strong time management and prioritisation skillsA confident and clear communicator who can build credibility with clients and internal teamsCommercially aware, with the ability to manage budgets and protect project profitabilityCalm under pressure and able to solve problems without compromising qualityStrong attention to detail and pride in delivering work to an exceptional standardComfortable working autonomously and taking ownership of project outcomesProficient across Microsoft Office, Google Workspace and project management systemsExperience using Monday.com is advantageous
What you’ll bring to DashingA passion for delivering high-quality physical retail experiences and brand activationsThe ability to manage complexity with clarity, ownership and calmA proactive and solutions-focused approachStrong commercial judgement and commitment to client satisfactionPositive energy and a collaborative, team-first mindsetThe flexibility to attend installations outside standard business hours when projects require it
Why Dashing?At Dashing, our purpose is simple yet powerful: to immortalise great brands. We specialise in bringing brands to life through thoughtful creativity, cutting-edge technology, and an unparalleled range of production capabilities.
Our vision is to be the leading partner in creating human connections that drive sales across Asia-Pacific. We are proud to collaborate with some of the most iconic businesses across Australia and beyond. More than just print production specialists, we are trusted partners to retailers, working side by side to solve problems, spark innovation, and create experiences that leave a lasting impression on their customers.
But what truly sets us apart is our people. We believe that our team is at the heart of our success, and we’re committed to fostering an environment where everyone can thrive, both personally and professionally.
Dashing ValuesWork Smarter. Collaboration is at the heart of everything we do. We believe in the power of teamwork, where diverse perspectives come together to create something greater than the sum of its parts.Dream Further. We don’t just think outside the box - we dream beyond it. Innovation and ambition drive us to push boundaries, exploring new possibilities and creating what’s next.Win Together. Success is sweeter when shared. We are committed to achieving greatness with our partners and each other, ensuring that every win is a collective victory celebrated by all.
BenefitsFlex working: Enjoy the flexibility of working from home up to 1-day per week.Growth opportunities: Benefit from a robust Learning & Development program, with plenty of room for growth.Continuous improvement culture: We believe in continuous improvement - everyone is encouraged to share their ideas to help us get better, together.People & Culture support: A dedicated team to ensure you feel valued, supported, and part of the Dashing family.Tech innovators: Work with a cutting-edge Tech Innovation team, using tools like Monday.com to streamline and elevate your workflow.Social vibes: Monthly social events and quarterly awards to keep the team vibe high.Fuel your day: Enjoy a kitchen stocked with delicious fruit, snacks, drinks, and more to keep you fuelled and refreshed throughout the day!Dog-friendly perks: Bring your furry friends to the office.Commuting ease: Drive to work with parking available onsite and the street to make your journey smooth and hassle-free. End of travel facilities onsite.Charity involvement: Make a positive impact with dedicated volunteering days to support charities.Wellness: Access to Dashing Gym, Dashing Massages, Dashing Bikes, Dash Run Club, and lots of local walking tracks and parks nearby.
We appreciate the time you’ve taken to apply. Due to the volume of applications we receive, only shortlisted candidates will be contacted for the next stage of the process.