Front Office Administrator

About the Role *Immediate Start*
We are seeking a highly organised and detail-oriented Front Office Administrator to join our loyal team at Paediatric Dental Specialists. In this full-time role, you will be responsible for providing exceptional customer service and managing the day-to-day administrative duties of our busy specialist dental practice. Our practice operates across 3 locations South Perth, Mount Hawthorn and Karrinyup.

The successful candidate will be required to rotate between all three practice locations on a monthly basis to provide comprehensive administrative support across our network.

What you'll be doing

• Greeting patients and visitors in a warm and friendly manner

• Scheduling and coordinating patient appointments

• Handling incoming phone calls and email enquiries

• Maintaining accurate patient records and updating databases

• Assisting with billing, invoicing and other financial tasks

• Providing general administrative support to the dental team

What we're looking for

• Previous experience in a customer service or administrative role, preferably in a dental or healthcare setting

• Minimum of 3 years' experience in customer service or administrative roles is required

• Essential requirement for previous experience in dental or healthcare setting

• Experience in any healthcare environment, including medical centres, hospitals, or dental practices, will be considered suitable for this role

• Excellent communication and interpersonal skills

• Strong organisational and time management abilities

• Proficiency in using various office software and technology

• Proficiency in Microsoft Office Suite, dental practice software, and email systems is required. Experience with Exact PMS desirable.

• Attention to detail and ability to multitask

• A friendly, professional and reliable demeanour

• Permanent residency is required for this position

About Us

Paediatric Dental Specialists' is a leading provider of high-quality dental care for children and adolescents. Our philosophy is to establish a trusted dental home for each child through regular maintenance, prevention-focused care, and strong family partnership. Our practice is committed to creating a positive and nurturing environment where our young patients can feel safe and comfortable.

Re-numeration will be negotiated based on experience.