Service Installation Engineer

Service Installation Engineer

Nanosonics is a global leader in infection prevention technology, developing innovative solutions that help protect patients, healthcare professionals and communities. As we continue to grow our product portfolio, we are looking for a highly capable Service Installation Engineer to join our Technical Services team in Australia.

This is an exciting opportunity for an experienced field engineer to play a key role in delivering exceptional customer outcomes across hospitals, clinics and healthcare facilities.

The Opportunity

As a Service Installation Engineer, you will lead the installation, commissioning, configuration, validation and technical support of Nanosonics' new product portfolio across Australia.

From initial site assessment through to customer handover and post-installation support, you will be the technical expert responsible for ensuring our equipment is installed safely, meets applicable regulatory and quality requirements, and performs to the highest standards.

You will work closely with customers and internal teams across Sales, Marketing, Quality, Regulatory Affairs, R&D, Manufacturing and Technical Services to deliver successful installations and support the ongoing performance of our products.

What You'll Do

• Plan and deliver installations across hospitals, clinics and healthcare facilities, from pre-site assessment through to commissioning, validation and customer handover.
• Install, configure and test Nanosonics equipment, ensuring it is safe, compliant and operating to the required standard.
• Provide technical support, troubleshooting, maintenance and repairs across the Nanosonics product portfolio.
• Work closely with customers, contractors and internal teams to coordinate installations and resolve technical issues.
• Provide customer training and ensure all installation and service documentation is completed accurately and in line with quality and regulatory requirements.
• Support product improvements, upgrades and other Technical Services activities as required, including travel across Australia.                      

What You'll Bring

We're looking for an experienced field-based engineer with strong technical capability, a customer-focused approach and the ability to work confidently in healthcare environments.

• 3–5 years' experience installing, commissioning and supporting medical technology or similar technical equipment.
• Experience working in medical devices, healthcare or another highly regulated industry.
• Strong mechanical, electrical and technical troubleshooting skills, with the ability to interpret technical documentation and installation requirements.
• Proven ability to manage installations from pre-site assessment through to commissioning and customer handover.
• Strong customer communication, organisation and project coordination skills, with excellent attention to detail.
• A tertiary qualification in Engineering, Biomedical Engineering, Electronics, Mechanical Engineering, Mechatronics or a related discipline, or a relevant trade qualification with demonstrated medical technology experience.
• Experience with infection prevention, sterilisation, endoscope reprocessing or network-connected medical devices is desirable.

Why Join Nanosonics?

You'll have the opportunity to work at the forefront of healthcare technology, helping deliver solutions that make a meaningful difference to infection prevention and patient safety.

As part of our Technical Service team, you'll work with talented colleagues across Australia and internationally while developing your technical expertise across an innovative and growing product portfolio.

If you're an experienced service or installation engineer looking for a role where your technical skills, customer focus and problem-solving ability can make a real impact, we'd love to hear from you.

Apply now to join Nanosonics as our next Service Installation Engineer.