Customer Service Officer

About the Role

The Customer Service Officer is responsible for the front line service delivery to customers requiring information and/or access to the Aquatic Centre in order to deliver outcomes that will maximise customer retention, optimise facility usage and support positive customer experiences

• Located at Sydney Olympic Park Aquatic Centre

• This is a casual opportunity

• Salary is $33.07 per hour + employers contribution to superannuation and weekend penalty rates

About you

You will have:

• Cash handling, EFT transaction processing and Point of Sale reconciliation experience

• Previous experience in a lively customer service environment

• Current First Aid and CPR Certificates

• Availability to work on both week days and weekends 

Other details

The successful applicant will need to provide the Sydney Olympic Park Authority with a Working with Children Check number, or make a Working with Children Check application, either on-line or via phone, through the NSW Office of the Children's Guardian. An application fee of $112 applies.

More information on the Working with Children Check is available at kidsguardian.nsw.gov.au. 

The successful applicant will be subject to a national criminal records check.

Our commitment to Diversity

The Planning, Industry and Environment Cluster strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

Essential Requirements

• First Aid Certificate

• Current Provide/Perform CPR

• National Police / Criminal History Check

• Working with Children / Working with Vulnerable People Check

If you have any further questions related to the role please contact David Lin at ••••@dpie.nsw.gov.au