People and Culture Officer

Ready to build a career where people are at the heart of everything you do?

DBCT Works for Me – where you experience Care, Connection and Community.

Situated by the sea, Dalrymple Bay Coal Terminal (DBCT) is built on Care, Connection and Community. We care for our people and the environment, foster strong connections through partnerships and performance, and remain deeply committed to the community we serve.

Located just 38 kilometres south of Mackay, DBCT is one of Australia's leading coal export terminals, safely and efficiently connecting Queensland resources to global markets. Behind our success is a team of passionate, capable people who work together to make a real impact every day.

We're currently seeking an organised, customer-focused and proactive People & Culture Officer to join our collaborative team on a permanent basis.

This role offers the opportunity to be involved across the entire employee lifecycle, supporting recruitment, onboarding, learning and development, employee programs and key People & Culture initiatives. It is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering exceptional service and administration support.

About the Role

You'll play a key role in ensuring our people processes run smoothly while helping create a positive employee experience across the organisation.

You'll work closely with leaders, employees, candidates, training providers and external stakeholders to support recruitment activities, coordinate learning and development programs, manage onboarding processes and maintain the integrity of our People & Culture systems.

Key Responsibilities

In this role, you will:

• Deliver exceptional administrative support across the People & Culture function
• Maintain accurate employee records and data integrity across HRIS, LMS and related systems
• Coordinate employee and contractor onboarding and site induction processes
• Schedule and administer learning and development programs across the business
• Maintain and update learning materials and competency records within the Learning Management System
• Liaise with candidates, employees, registered training organisations and other stakeholders
• Support the coordination of apprenticeships, traineeships and work experience programs
• Prepare People & Culture reports and workforce data as required
• Contribute to continuous improvement initiatives, projects and process enhancements
• Build positive working relationships across the organisation to deliver outstanding customer service outcomes.

About You

You'll be a highly organised professional with strong administrative capability and a genuine passion for supporting people.

To be successful, you'll bring:

• Experience in a People & Culture, HR, training or administration role
• Exceptional attention to detail and strong process discipline
• Experience working with HRIS, LMS, ERP or similar business systems
• Strong scheduling, coordination and planning skills
• Advanced Microsoft Office capability
• Excellent communication and relationship-building skills
• Proven ability to manage competing priorities and meet deadlines
• Strong data entry and record management skills with a focus on accuracy
• A customer-focused approach and commitment to service excellence
• Experience supporting recruitment, onboarding and learning & development activities

Highly regarded:

• Certificate III in Business or Business Administration
• Certificate IV in Training and Assessment (TAE)
• Knowledge of Vocational Education and Training (VET) principles and practices.

Why Join DBCT?

At DBCT, we know our people are our greatest asset. That's why we are committed to creating an environment where our employees can thrive professionally and personally.

What we offer

• Monday to Friday role – be home every night
• 12% Superannuation
• Five weeks annual leave (pro-rata) plus 20% leave loading
• Flexible work arrangements and genuine work-life balance
• Learning and development opportunities, including support for further education
• Discounted fuel and novated leasing options
• Employee Assistance Program
• Onsite physiotherapy services
• Annual flu vaccinations
• MyPort Employee Discount Program and wellbeing initiatives
• Transition to Retirement Program
• Supportive and collaborative team environment
• The opportunity to make a real difference to our people, culture and community.

Our Commitment

At DBCT, diversity, inclusion and belonging are more than words. We are committed to creating a workplace where people feel valued, respected and empowered to contribute their best.

We welcome applications from people of all backgrounds and experiences.

Join Us

If you're looking for a role where you can build meaningful relationships, contribute to organisational success, and help create an exceptional employee experience, we'd love to hear from you.

DBCT Works for Me – where you experience Care, Connection and Community. 

For further information about the role, please review the Position Description or contact Megan Holt at ••••@dbct.com.au

Applications close: 6.00pm, 3 September 2026

All applicants must have the ability to obtain a Maritime Security Identification Card (MSIC).

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Attachments:
- People and Culture Officer Position Description.pdf