Social Media & Marketing Role

Social Media & Marketing Superstar – The Lush Group

Okay… yes, you may have seen us before 👀

We’re going to address the elephant in the room: this is not the first time we’ve advertised this role. In fact, it’s round THREE.

The first time around, more than 500 of you applied (!!!) and, somewhere between running three growing brands and everyday small-business chaos, we got completely overwhelmed. There were genuinely great applications we didn’t get to properly consider, and some we never had the chance to open.

So, if you applied before and didn’t hear from us, please don’t take that as a no. We would genuinely LOVE you to apply again.

This time, we’re ready. We know exactly what we’re looking for, and we’re determined to find our unicorn 🦄

THE ROLE

We’re looking for a Social Media & Marketing Assistant to join The Lush Group, the team behind Lush Tan & Brows, Double Cleanse and Midnight Palms.

We want someone who can create great content, bring fresh ideas, understand what makes people stop scrolling and feel completely at home in the beauty world.

This is a dual role. Content creation and marketing are at its heart, but there is also a salon support and reception component. We actually see this as a huge advantage: you’ll be immersed in our brands, our clients, our treatments and our team, rather than trying to market a business you only know through a screen.

You’ll work closely with our Marketing Manager to bring our strategy to life, while having plenty of room to bring your own creativity and ideas to the table.

If you’re early in your marketing career but hungry to learn, create and be part of building growing brands, there is a LOT of opportunity here.

WHAT YOU’LL BE DOING

Social Media + Content

• Planning and creating scroll-stopping content for Instagram, TikTok and Facebook

• Filming and editing Reels, carousels, static posts and behind-the-scenes content

• Keeping across trends and finding clever ways to make them work for our brands

• Taking a brief and running with it, we are not into micro managing!

• Scheduling and publishing content

• Monitoring comments, DMs and engagement

• Looking at content performance and helping us understand what’s working, what isn’t and what we should do more of

• Keeping our photo, video and content library organised

Marketing + Creative

• Helping dream up campaigns, promotions and fresh marketing ideas

• Creating fun, engaging email campaigns through FloDesk

• Designing posters, flyers and other creative assets

• Coordinating influencer partnerships and collaborations

• Helping plan events and activation nights

Reception + Salon Support

This isn't a hidden little detail buried at the bottom of the ad, reception is part of the role.

Saturdays will primarily involve reception and salon support at Double Cleanse, with downtime used for content and marketing tasks.

On other days, you may jump in to welcome clients, answer phones and emails, help someone purchasing products or lend a hand with general front-of-house support.

We want someone who is happy being part of the team! Team work makes the dream work!

WHO WE’RE LOOKING FOR

You might be our person if you:

• Have real experience creating social media content, this one is essential

• Know your way around CapCut and Canva

• Have a genuinely good eye for content and design

• Can take initiative and run with an idea

• Have great attention to detail

• Are comfortable filming, editing and directing others in content

• Are friendly and professional with clients and genuinely enjoy being around people

• Have ideas. We don't want you to be afraid to tell us, “I think we should try this…”

Experience with graphic design, FloDesk, ShowIt, Planoly, or similar platforms is a big bonus, but you don't need to tick every box.

We care a lot about creativity, initiative, attitude and your actual ability to create good content.

THE DEETS

Location: Double Cleanse, New Farm, Brisbane
Hours: Tuesday–Saturday, generally around 8.30am–4.30pm
Employment: We're open to discussing full-time or part-time for the right person
Start: ASAP
Work style: This is an in-person role, based at our New Farm clinic

THE PERKS ✨

• Free tans, brows and facials, yes, really!

• Access to professional beauty and skincare products at cost

• A genuinely fun, supportive team

• A creative role where your ideas are actually welcomed

• Exposure to three growing beauty brands

• The chance to learn the inner workings of building and marketing small businesses

• Plenty of opportunity for the role to grow as we grow

HOW TO APPLY

We want to see what you can do, not just read about it.

Please include:

• A cover letter that actually tells us a little about you

• Your resume

• Examples of social media/content you've created

• Your portfolio and/or a Reel you've created

• Ultimate brownie points: create a Reel about Double Cleanse and show us how you would approach our brand

VERY IMPORTANT: If you're including a link to your portfolio, Reel, website or previous work, please write out the FULL URL/web address in your application (for example: https://www...). Links can break when applications come through SEEK, and we don't want a broken link to be the reason we miss your work.

We want to know you made it this far, so slip the word “bamboozle” somewhere into your cover letter. No context required. This shows us you have attention to detail and keeps it fun for me 😂.

And one more time for the people who applied previously: APPLY AGAIN.

If you saw this role last time, thought “that's me”, applied and never heard from us, we are genuinely sorry. Please don't let that stop you from throwing your hat in the ring again.

We have big plans for The Lush Group, and we're looking for someone who wants to grow alongside us.

Come help us glow louder. ✨

Keely
Founder & Director
The Lush Group