Dental Receptionist

About Dental Implants & Aesthetics

Dental Implants & Aesthetics (DIA) is a specialist dental practice on the Gold Coast, built around prosthodontics, periodontics, implant surgery and All-on-X treatment. We help people regain confidence in their smile through considered, transformational dentistry, and we back that with a team who take real pride in the results we achieve together.

About the role

We are looking for an experienced dental receptionist to run front of house at our Southport & Tugun practices. This role suits someone who already understands how a specialist dental practice operates: you will coordinate a busy schedule across prosthodontics, periodontics and implant surgery, and be confident on the phone from day one.

What you’ll be doing

• Greeting patients and managing a busy reception across our Southport & Tugun practices
• Booking, rescheduling and confirming patient appointments in Dental for Windows (D4W)
• Managing phone and email enquiries with a confident, professional manner
• Processing patient payments, invoices and receipts
• Coordinating scheduling with our prosthodontists, periodontists and implant surgery team
• Maintaining patient records, recalls and laboratory work tracking
• Supporting daily banking, Medicare and DVA processing, and reporting tasks

What we’re looking for

Essential

• Previous dental assisting experience
• A confident, professional phone manner
• Experience using Dental for Windows (D4W)
• Strong organisational skills and the ability to manage a busy front desk
• Availability Monday to Thursday, 7.30am to 5.30pm, with flexibility across Southport and Tugun

Preferred

• Experience working in a specialist dental clinic (prosthodontics, periodontics, implant surgery or All-on-X)

Why join us?

• A unique opportunity to work with Specialist Dentist
• A four-day working week, Monday to Thursday, with Fridays and Weekends off
• Above-award pay and access to the Employment Hero perks platform
• Dental care discounts for you and your family
• Ongoing training, PD days and career pathways across our growing network of practices
• A close-knit team who take pride in their work

How to apply

If your experience matches what we are looking for, click apply and send through your resume. We review applications as they come in, and welcome a conversation beforehand email: talent@coastaldentalcare.com.au.