Australian Citizens residing in Australia only respond.

Essential criteria

1. Certified Salesforce Admin 201 with minimum 23 years working as a Salesforce Functional Analysts.

2. Experience working with Salesforce Health Cloud, Service Cloud, Vlocity & Communities.

3. Business Process mapping/Re-engineering background for B2C & B2B Service processes, ideally in disability and health care sector.

4. Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.

5. Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.

6. Demonstrated great communication skills and stakeholder management.

Desirable criteria

1. At least 1 full cycle implementation of a Vlocity solution, healthcare industry area is desirable.

2. Achieved at least Vlocity Certified Platform Developer or Consultant level certification.

3. Demonstrated prior knowledge and experience of complex government and or government-based insurance schemes.

4. Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.

B2C Analysts Communication Skills Accessibility Business Process Stakeholder Management Healthcare Government Workshops Insurance Design Business Communication Management