Strata Manager

Join the Dominion Strata Management Team – NEW SOUTHERN OFFICE OPEN!

At Dominion Strata Management, we're proud of our growth, and we're looking for another driven and detail-oriented professional to join us as we continue expanding. Our reputation has been built on exceptional customer service, a solid work ethic, and a genuine commitment to doing things properly.

Who We're Looking For:

We're seeking someone with experience in strata management (or as an assistant strata manager) who's confident with numbers and passionate about delivering great service.

What We Offer:

• A true work/life balance – no late-night expectations, and yes, you get your birthday off.

• Competitive salary that reflects your experience and contribution.

• A realistic portfolio size – because burnout helps no one.

• No on-call or after-hours work – your evenings are your own.

• 90% of meetings are held during business hours.

• Strong administrative support to keep you focused on the high-value work.

• A convenient, central office location with easy access to public transport.

• A chance to join a growing, forward-thinking company.

• Ongoing learning and development opportunities to support your growth.

• SMPS Certification – our robust systems and procedures are designed to set you up for success.

• And yes, we have proper barista coffee on site.

Your Day-to-Day Will Include:

• Communicating with owners, councils, contractors, and service providers.

• Preparing and managing budgets and financial reports.

• Chairing general and council meetings.

• Leading Annual General Meetings and ensuring follow-up is handled efficiently.

• Managing the recovery of outstanding levies.

• Responding to phone, email, and in-person queries with professionalism.

• Taking on various tasks as needed to ensure client satisfaction.

Skills and Experience We Value:

• Experience in strata management or assistant strata management (property managers welcome to apply).

• Minimum 1-2 years of experience in strata management or assistant strata management is required.

• Strong customer service focus and relationship management skills.

• Working knowledge of the Strata Titles Act and Regulations.

• Confident communicator – both written and verbal.

• Experience with Property IQ is a plus, but not essential – we'll train you.

• Strong digital and financial literacy – particularly around budgeting and reporting.

• Proficiency in Microsoft Office.

• Sharp attention to detail and a proactive mindset.

• A team player who can problem-solve and adapt when the unexpected crops up.

• Australian work authorisation is required for this position.

If you're ready to work somewhere that values professionalism and people, we'd love to hear from you.