Office & Operations / Admin All-Rounder (Glass Company)

Full-time | Glass Industry | Immediate Start | South West Sydney | Custom Glass Co

We’re on the lookout for a motivated and detail-oriented Office & Operations / Admin All-Rounder to join our growing team at Custom Glass, based in Prestons.

This is a hands-on, office-based role that sits at the centre of our day-to-day operations from managing client enquiries and creating jobs, through to coordinating with our factory and ensuring everything is ready for production and installation.

You’ll be working closely with our team to keep jobs moving efficiently, meet daily deadlines, and deliver a smooth experience for both our supply only and install clients.

About the Role

This role is ideal for someone who enjoys variety, is highly organised, and can confidently manage multiple tasks at once in a fast-paced environment.

You’ll be responsible for:

• Managing incoming emails and client enquiries

• Creating and entering jobs into our internal system

• Preparing job paperwork for manufacturing and production

• Liaising with factory staff and delivery drivers regarding job status and pickups

• Invoicing jobs once completed or dispatched

• Coordinating scheduling for installation jobs

• Preparing job cards and documentation for install teams

• Assisting with quoting for shower screens, splashbacks, and other glass products (training provided)

You’ll be working across both supply-only and supply & install jobs, so no two days are the same.

Additional Skills (Highly Desirable)

While not required, the following experience would be highly regarded:

• Ability to read or interpret kitchen plans or construction drawings

• Confidence working with measurements, sizes, and basic calculations

• Strong attention to detail when preparing production‑related paperwork

• General understanding of glass in buildings requirements

Full training will be provided across all systems and processes.

Daily Workflow & Deadlines

We operate with structured daily cut-off times to ensure all jobs are processed and sent to production on time.

This means you’ll need to be:

• Highly organised

• Efficient with time management

• Comfortable working to deadlines

You’ll be part of a team that works together to keep everything running smoothly and on schedule.

What You’ll Need

• Previous admin, customer service, or office experience (construction or trades industry highly regarded)

• Strong communication skills (both written and verbal)

• High level of organisation and attention to detail

• Ability to multitask and prioritise workload

• A proactive and team-oriented attitude

• Willingness to learn and grow within the role

Why Join Us?

• Full-time, stable role in a growing business

• Based in our Prestons office

• Convenient location right off the M5 (Prestons exit)

• Close to a range of cafes, coffee shops, and amenities

• On-site parking available

• Work alongside a supportive team in the office

• Hands-on training across all systems and processes

• A varied role where you’ll be involved in all aspects of the business