Guest Experience Officer

• Casual role | $34.96 per hour + superannuation

• Play a key role in keeping our park spotless and guest-ready every day

• Work in a beautiful rural setting with a supportive team

What You’ll Do

Bring Holidays to Life!

Are you passionate about delivering unforgettable holiday experiences and thriving in a vibrant, guest-focused environment? Look no further! Park Lane Holiday Parks is searching for a dynamic and enthusiastic Guest Experience Officer to help create magical getaways for our guests. You will be a key player in ensuring every guest's stay is seamless and memorable.

You will help make every guest stay smooth, welcoming and memorable.

• Welcome guests and provide front desk support

• Manage bookings, payments and guest enquiries

• Answer phone calls and emails promptly

• Resolve guest concerns with care and professionalism

• Promote park activities and accommodation options

A current Working with Children Check is required before starting.

What You’ll Bring

You enjoy helping people and thrive in a busy environment.

• Strong customer service skills

• Clear communication and a positive attitude

• Good organisation and attention to detail

• Confidence using booking systems and computers

• Ability to work both independently and in a team

What’s in it for You

• Full-time hours and job security

• Supportive and friendly team culture

• Staff discounts across Park Lane Holiday Parks and A Maze N Things

• Be part of a proud family-owned Australian business

• Opportunities to grow as our business grows

• Work-life balance culture

• Ongoing training and support

Apply Now!

Ready to take pride in your work and help create great guest experiences?
Apply now on Seek with your resume and a short cover letter, or email Mark on ••••@parklanegroup.com.au for further information.

To learn more, visit https://www.parklaneholidayparks.com.au/traralgon/