Retail Manager

Key Responsibilities:
• Plan, manage, and oversee daily store operations to ensure efficient and profitable trading
• Recruit, train, roster, supervise, and performance manage team members
• Allocate duties and workflows to maximise productivity and customer service outcomes
• Deliver exceptional customer service and effectively resolve customer enquiries and complaints
• Manage stock control, inventory, receiving, storage, and replenishment processes
• Coordinate promotional activities, pricing initiatives, and visual merchandising displays

Workplace Health & Safety Responsibilities:
• Adhere to all WHS policies and procedures
• Report accidents, incidents, and near misses promptly
• Participate in all required WHS training

Learning & Development:

• Complete all mandatory compliance training
• Participate in ongoing professional development and training opportunities
• Support the growth and development of team members

About You:

• Is self-driven, motivated, and results-focused
• Has a base level of knowledge in the Electrical products industry (preferred)
• Maintains exceptional customer service standards in all situations
• Holds a relevant degree or has a minimum of 2 years' retail sales and/or management experience
• Demonstrates a strong work ethic and leadership capability

What We Offer:

• Attractive commission and performance-based incentive structures
• A positive workplace culture that recognises and rewards performance
• Excellent career advancement and professional development opportunities
• Ongoing support and training from a dedicated professional team