Group Manager Business Improvement & Assurance

At a Glance

Work type: 35 hours per week | Hybrid working options available
Salary:  $228,124 up to $253,015 + 12% superannuation
Employment Type: Term Contract Full Time up to August 2029
Closing date: 9pm, Wednesday, 2 September 2026

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

About the role
This is a rare opportunity to lead a function at the centre of one of the most important periods in the City of Parramatta's journey. As Group Manager Business Improvement & Assurance, you will provide strategic leadership across key organisational improvement, assurance and reform initiatives, helping to strengthen governance, rebuild capability and drive long-term organisational success.

Working closely with the CEO and senior leaders across the organisation, you will lead a multidisciplinary team and provide oversight of complex programs that support meaningful cultural change and organisational maturity.

In this role you will:

• Lead the delivery of organisation-wide business improvement, governance and strategic reform initiatives aligned to Council's priorities and long-term objectives.
• Provide executive leadership, oversight and assurance across major programs, including monitoring progress, risks, performance and delivery outcomes.
• Lead, coach and develop a multidisciplinary team, fostering a culture of accountability, collaboration and continuous improvement.
• Provide trusted strategic advice, reporting and recommendations to the CEO, Executive Leadership Team and Councillors on matters critical to organisational success.

What’s on offer

We offer a competitive remuneration package from $228,124 up to $253,015 plus 12% superannuation.

Your employee experience with City of Parramatta includes: 

• Flexibility: Hybrid working conditions, flexi‑time scheme, additional leave over the Christmas period 
• Leave: 14 weeks paid parental leave, 15 days personal leave, Long service leave after 5 years 
• Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
• Location & Convenience: Central Parramatta location, discounted parking, Novated leasing available
• Growth: Learning and development programs, leadership pathways, free LinkedIn Learning 

About you

The successful candidate will be a strategic and influential leader with a strong track record of driving organisational improvement in complex environments. You bring the ability to balance strategic thinking with delivery excellence, building trust and alignment across diverse stakeholder groups while maintaining focus on achieving meaningful outcomes. 

You will also bring:

• Extensive senior leadership experience delivering organisation-wide business improvement, governance, organisational change or strategic reform programs within large and complex organisations.
• Demonstrated experience leading complex strategic initiatives involving executive oversight, governance, assurance and stakeholder engagement.
• Proven capability to lead and develop multidisciplinary teams through significant organisational change while maintaining engagement, accountability and performance.
• Exceptional communication, relationship-building and influencing skills, with experience providing high-level strategic advice to executive leaders and governing bodies.
   

To be considered for this role, you must meet the essential requirements in the Position Description, including the below Qualification: 

• Degree qualification in Human Resources, Change Management, Project Management or a related discipline.

Want to know more?

Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description. For a confidential discussion, please contact the Talent Acquisition via ••••@cityofparramatta.nsw.gov.au

How to apply

Applications must be submitted online by 9pm, Wednesday, 2 September 2026. Applications submitted by other means will not be accepted. Please upload: Current resume and cover letter addressing the Position Description
 

Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.

This position requires the preferred candidate to undergo the below pre-employment compliance checks:

Criminal history check:  A criminal history does not necessarily disqualify a prospective candidate from selection.  

The City of Parramatta supports a drug and alcohol‑free working environment. Employees may be subject to random testing.

How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.

We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact ••••@cityofparramatta.nsw.gov.au for a confidential discussion.
 

Eligibility: 
Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.