Customer Service Officer - Port Hedland, WA

Looking to continue your career growth in sales or customer service?

You’ll be the first point of contact for customers, handling queries, processing orders, and working closely with Sales and the Warehouse Teams to deliver the right solutions. It’s a hands-on role, where you’ll learn the business end-to-end, while building valuable skills for the long term.

What’s On Offer For You

A permanent, full-time opportunity working Monday – Friday 8am – 4pmHands on experience in customer service, sales and business operationsTraining and development to support your career growthExposure to a variety of career pathways across the businessAccess to retail discounts like Bunnings, Kmart, and OfficeworksMore great savings through our Bullivants WorkPerks portal

About You

Customer facing experience (either retail, sales or administration)A people first mindset – you enjoy helping othersStrong written and verbal communication skillsA willingness to learn and take initiativeComfortable with computer software and systemsGreat attention to detail and time managementForklift ticket desirableBrings a positive attitude and contributes to a respectful workplace culture

What You’ll Be Doing

Be the first point of contact for customers via phone, email, and in-branchHelp customers find the right products and solutions for their needsPrepare and process quotes, orders, and enquiriesWork closely with the Sales and Warehouse Teams to deliver great outcomesSpot opportunities to add value or upsell where appropriateKeep things running smoothly by staying organised and proactive

At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with our customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (under the Industrial & Safety division), we can tap into and leverage industry leading service and solutions.

Our pillars built around ONE TEAM, INNOVATION, and SAFETY form our unique proposition that guides our culture and ways of working to ensure that our team can always perform at their best. With a national footprint, we are proud to be able to offer career development opportunities for all team members.

Next Steps

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

Bullivants does not accept unsolicited applications. All applications should be made directly through the Bullivants Careers website.