Retail Sales Specialists (Trade)

This is a great opportunity for someone who enjoys sales, values job security, and wants genuine training, career progression, and ongoing salary growth with a market-leading business.

We invest in your success
At Sydney Tools, we make a genuine investment in developing our people. If you are a strong communicator, motivated, and proactive, we will provide the training, mentoring, and product knowledge needed to help you build a successful long-term career with the business. We take pride in developing our team into trusted product specialists and high-performing sales professionals. We offer structured training, hands-on learning, and ongoing support, you help you build the capability and confidence to sell to our range of valued customers including, DIY, local tradespeople, business owners, commercial buyers, and large trade account customers.

Preferred background
Whether you come from retail, customer service, sales, or a trade background, this role could be a strong fit for someone who is driven, hands-on, and enjoys helping customers find the right solution.

Who we are
Founded in 2001, Sydney Tools has grown from a single store to more than 110+ locations across Australia and New Zealand. We are the market leader in trade tools, built on strong customer relationships, genuine product knowledge, and the ability to deliver quality products at exceptional value.

What we offer

• Stable full-time role with a consistent roster
• Performance-based salary reviews with genuine earning growth
• Ongoing product training and development
• Supportive leadership and hands-on mentoring
• Long-term career progression opportunities in a growing national business
• The opportunity to build your career with a recognised and trusted brand

• Experience in retail, sales, customer service, or a trade-related environment
• Strong communication and relationship-building skills
• A motivated and target-driven approach
• A genuine interest in tools, hardware, or trade products
• Confidence using computers for everyday tasks and systems
• A strong work ethic and team-first attitude
• A willingness to learn and develop

• Deliver outstanding customer service in-store and over the phone
• Drive sales by understanding customer needs and recommending suitable products
• Process sales and transactions accurately
• Assist customers with promotions, product options, and enquiries
• Maintain strong product knowledge through regular training
• Support visual merchandising and store presentation standards
• Work closely with your team to achieve sales targets and store goals

* Applicants must have valid full-time working rights in Australia.

If you believe this role is the right fit for you, APPLY TODAY!