End User Specialist - Milwaukee

Who We Are

Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people.
Our culture is centered around improving the lives of our users, something that not only drives our product development but underpins everything we do.

We are equally committed to creating a great employee experience so in addition to an exciting and challenging role Milwaukee provides a range of benefits to support your success, growth and wellbeing including:

Discounts & Perks: Fully maintained company vehicle, laptop and phone allowance, plus generous staff discounts on Milwaukee/TTI products

Lifestyle: Hybrid working model to support flexibility

Development: Access to professional development programs.

Health & Wellbeing: Paid parental leave and access to an Employee Assistance Program

Social: Recognition programs and social events to celebrate our team's achievements.

About the Opportunity

As an End-User Specialist, you will be responsible for aggressively growing Milwaukee's market share across the plumbing category within your assigned territory. For this role we are looking for someone based in Mackay and you will also be covering the Whitsundays region.

This is a highly field‑based, consultative role where you will work directly with end users, partners and distributors to convert existing brand users to Milwaukee through product demonstrations, technical expertise and strong relationship building.

Key Responsibilities

• Drive market share growth through targeted user engagement and on-site product demonstrations.
• Build and maintain strong relationships with key customers and partners in the region.
• Proactively acquire new customers and convert existing users from competitor brands.
• Identify sales opportunities and execute strategies to drive market share growth.
• Plan efficiently and manage your territory effectively to maximise productivity.
• Maintain accurate Salesforce CRM records to support planning, reporting, KPI delivery and conversion effectiveness.
• Provide regular updates on performance, activity, and opportunities to management.
• Together with the Field Sales Representatives, liaise with authorised distribution partners to create the best value for both Milwaukee and distribution partner.
• Represent the Milwaukee brand at industry events, trade days and networking opportunities.

What You Will Bring

• Trade, Field Sales or End User Sales experience.
• Confident communication and presentation skills, with the ability to influence and educate users.
• Strong organisation, time management and problem‑solving capabilities.
• Experience using CRM systems (desired).
• A proactive, competitive mindset with a strong drive to achieve results.
• A passion for learning and continuous development.
• Flexibility to travel overnight when required.
• Full driver's license with excellent driving record.

Ready to Apply?

If you're passionate about powertools, enjoy working directly with trade professionals and want to be part of a high‑performing team within a growing global brand, we want to hear from you.

Apply now and help shape the future of the job site with Milwaukee Tools.