Support Officer

Support Officer 

• Fixed Term (Until 23 June 2027) / Full Time
• Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
• Pro Rata amount of $83,228 – $89,006 per annum (LGIA Stream A Level 2) + Superannuation
• Location – Rockhampton

Your new role

Rockhampton Regional Council is committed to providing exceptional services and maintaining the beautiful parks and gardens that our community enjoy.

In this role you will play a key role in supporting the day-to-day operations of Council’s Open Spaces and Recreation section by providing high-quality administrative and customer service support.

Working closely with the Supervisor Parks Support and the broader team, you will be responsible for coordinating work orders, supporting purchasing and park bookings, and acting as a first point of contact for customers, community groups and internal stakeholders.

This role suits a proactive and organised administrator who can work autonomously, manage competing priorities, handle confidential matters with discretion, and contribute to continuous improvement while helping ensure Council’s parks and community facilities operate efficiently and effectively.

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

• Positive attitude and ‘can do’ approach.
• Strong administrative skills with the ability to maintain accurate records and manage competing priorities.
• Reliable and trustworthy individual with an interest in administration and support services.
• Strong organisational and problem-solving skills, with the ability to work both independently and collaboratively
• Excellent time management, organisational and planning skills.
• Strong communication and interpersonal skills with the ability to build relationships with key stakeholders.
• Able to work in a fast-paced environment and work well under pressure.

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

• Supportive Work/Life Balance
• A large employer with a strong values driven culture
• 12% employer superannuation contribution, with the option to salary sacrifice up to an additional 6%
• Ongoing training and development opportunities
• Corporate membership discounts
• Payroll deductions and salary sacrifice options
• 17.5% annual leave loading
• Wages paid fortnightly
• Employee Assistance Program
• Fitness Passport and active social clubs 

What you need to do next

To apply for this opportunity, please submit two documents:

1. A 1-2 page Cover Letter addressing the Application Criteria below;
2. Your Current resume.

Application Criteria

• Experience working in a fast-paced administrative environment with the ability to uphold high attention to detail.
• Excellent communication, customer service and organisational skills, with the ability to manage competing priorities, meet deadlines and maintain confidentiality.
• Demonstrated ability to work cooperatively within a team environment and contribute positively to achieving team objectives while supporting colleagues, sharing information, and building productive working relationships.

Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Click the ‘Apply’ button to complete your online application.

Applications Close: Monday 24 August 2026 at Midnight (AEST)