TTI Administration Officer

Company description:

At Taronga Zoo in Sydney and Taronga Western Plains Zoo in Dubbo, we lead conservation efforts in the field and participate in regional and global conservation breeding programs to establish insurance populations for species threatened in the wild. We also operate two wildlife hospitals that treat and rehabilitate injured native wildlife, as well as providing best practice health care for the animals at our Zoos.

Taronga has a deep commitment to conservation science. In Australia and internationally, we work with universities, governments and conservation partners to respond to challenges impacting wildlife and people. We also have a proud tradition of delivering conservation education programs that increase knowledge and awareness and inspire students to become global leaders in conservation. Taronga receives support from the NSW Government and the Taronga Foundation. Established in 2000, the Taronga Foundation raises funds for conservation, education programs and wildlife in our care.

Job description:

· Located at Sydney's Iconic Taronga Zoo

· Temporary, Parental Leave cover, 12 month, part time position

· TCSA salaried Employees Award, Genscale 10, annual package $83,793(includes base salary $73,930 + plus superannuation & leave loading)

Taronga Zoo Sydney is looking for an experienced and motivated Administration Officer to join our Taronga Training Institute team!

Help bring learning to life at the Taronga Training Institute. Support the coordination of student enquiries, enrolments, surveys, course administration, training delivery and system management while providing administrative support across the Taronga Training Institute.

About the Role…

Provide high-quality administrative support for the Taronga Training Institute, delivering efficient course and student administration, accurate records management, responsive customer service and staff support that enables quality training delivery, regulatory compliance and a positive student experience.

Key Accountabilities…

• Support the TTI Administration & Enrolments Officer with responses to TTI inbox enquiries.
• Manage the release, analysis and reporting of student survey results across all courses and all TTI delivery sites to support continuous improvement.
• Support the TTI Administration & Enrolments Officer with course application process for all cohorts.
• Support the TTI Administration & Enrolments Officer to ensure the website is up to date.
• Creates and maintains data in the Student Management System / Learning Management System including student data and class schedules.
• Provide administrative support to the wider TTI team and assisting with coordinating delivery of training to support the effective operation of the Taronga Training Institute.
• Provide support to the TTI Manager and undertake special projects as required.
• Coordinate Short Course delivery and associated administration.

About You…

We are looking for candidates that have:

Key knowledge and experience

• Demonstrated experience in administrative support.
• Demonstrated computer skills with proficiency in Microsoft Office suite and demonstrated ability to learn new software programs.

Essential requirements

• Obtain and maintain a current paid NSW Working with Children Check at own expense.

Benefits…

Our employees enjoy generous employment conditions including some of the following:

• Flexible Hybrid work model - Taronga supports a blend of in-office, remote, and on-the-go workers!
• Complimentary family and friends passes across both Taronga's Sydney & Dubbo Zoo's
• Free onsite car parking, outside of peak periods
• A wide range of discounts on our award winning accommodation across both sites
• Discounted food and beverage purchases across the sites
• Discounted Fitness Passport
• We're a social team - there's always lots going on around the zoo that we get involved with!
• + more!

We Value Diversity…

Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, culture, religion, language or personal circumstances.

Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

About Applying…

Please submit your resume and a cover letter of one page. You are also required to complete the two target questions as part of your application.

1. Describe your experience managing administrative tasks that require a high level of accuracy and attention to detail while balancing competing priorities. Provide a specific example of how you organised your work, met deadlines and maintained quality.

2. This role requires working closely with other administrative staff while managing competing priorities and meeting deadlines. Describe a situation where you worked collaboratively to achieve a positive outcome. What was your role, how did you contribute, and how did you ensure deadlines were met?

Applications Close: 11:59pm Sunday 30 August 2026

We offer:

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