Medical Reception / Administration for Urgent Care

We are seeking Medical Reception / Administration Team Members to join our brand-new Urgent Care Clinic in Mundaring -located with a General Practice.

We are currently recruiting for a number of Medical Receptionists to join our Medicare Urgent Care Clinic on a casual or permanent basis. You will be required to work a variety of shifts which could include weekdays, Mornings/afternoons/evenings and rotation weekend shifts. The Urgent Care Clinic will be open 7 days a week.

·         Monday to Friday: 8:00 AM – 8:00 PM

·         Saturday, Sunday & Public Holidays: 9:00 AM – 7:00 PM

Our team is committed to delivering high-quality customer service and support to our doctors and patients. 

We are looking for a friendly and efficient team member who is looking for diversity in your role and enjoys a fast pace professional environment.       

Skills & Experience

·         Previous experience working in a general practice or urgent care facility desired but not essential.

·         Ability to work in a fast paced and dynamic environment.

·         Strong communication and time management skills

·         A caring and collaborative approach to patient care and services

·         Best Practice knowledge or any other clinical software

·         Ability to multi-task and show attention to detail

·         Ability to work autonomously or collaboratively within a team.

·         Dedicated and enthusiastic work ethic

·         Bright, engaging and confident personality

The successful applicants will assist with the smooth operation of the front reception. Duties will include (but not limited to):

·         Greet patients and visitors to the Centre with a warm and welcoming attitude.

·         Operate phone switchboard.

·         Managing and update patient information accurately showing attention to detail

·         Manage and coordinate patient bookings with GP appointment books

·         Assist with patient enquiries

·         Assist GPs with administration.

·         Faxing and responding to Centre emails and incoming correspondence

·         Processing of Medicare, DVA, third-party and patient billing

·         Adhering to practice standard operating procedures and policies and procedures

·         Maintaining a clean and tidy reception area

·         Complete basic Centre cleaning chores and attend to spills    

·         Completion of day-to-day tasks and duties

·         Reconciliation of daily banking and processing of Medicare claims

This is a role that will see the right candidates flourish in an environment that is fast paced and dynamic. This is an exceptional opportunity to use your experience and skills to make a difference to all of those around you. If you are looking for a great working environment which offers flexibility, support and positive engagement, please send your CV and covering letter to: **********@gpwest.com.au