Assistant Venue Manager

Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired.
Take the next step in your career and consider your next role with Yo-Chi! 
We’re on the lookout for a Full Time Assistant Venue Manager to join our team at Cockburn Gateway Shopping City. This venue is in prime location located right by the popular outdoor Piazza, bringing in Yo-Chi lovers and shoppers, stopping by for their Yo-Chi fix.

As the Assistant Venue Manager, you’ll thrive in a dynamic retail environment, supporting your Venue Manager while leading your team through busy days, peak trade periods, and everything in between. Bring your leadership experience, people first mindset, and passion for creating memorable guest experiences.

What you’ll do:

• Lead shifts with confidence, keeping service standards high and the team motivated.
• Support the Venue Manager with daily operations including rostering, stock management, cash handling, and compliance.
• Ensure every product meets Yo-Chi’s quality and food safety standards.
• Train, coach, and develop team members to build skills and deliver great customer experiences.
• Maintain venue presentation, safety, and compliance with all policies and legislative requirements.
• Drive sales, manage costs, and help the venue achieve its financial and performance targets.

What we’re looking for:

• Experienced leaders in retail or hospitality (QSR preferred!).
• Full availability across Mon–Sun with flexibility for rotating shifts.
• A people first leader who thrives on creating team culture & community.
• Resilient, adaptable, and always up for a challenge.
• Solutions focused.
• Confident managing rosters, performance, and team development.

Why Yo-Chi?

• Career growth on fast forward and more opportunities! From Assistant Venue Manager to Venue Manager and beyond!
• Flexible roster, both night and days
• Free Yo-Chi every shift + discounts off shift! CHI-LICIOUS!
• Epic team culture - social events, team dinners, and a workplace where FUN is part of the job.
• Recognition with real rewards!

If you’re ready to lead with energy and thrive in a fast-paced retail hub, apply today and take the next step in your leadership journey at Cockburn Yo-Chi!

Visit our website, check out our Instagram @iloveyochi, or pop into a venue to see for yourself.