Insurance Product & Policy Specialist

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

Your New Role
 

This role is a 12-month maximum term contract and is part of a team that is responsible for ensuring the Fund’s insurance products remain competitive and sustainable, meeting the diverse needs of members in an equitable manner while complying with all regulatory requirements and industry codes. These products must also align with the Insurance Management Framework (IMF). The position supports the maintenance and evolution of the Fund’s group insurance policies and IMF to accurately reflect agreed terms, conditions, processes, Trust Deed requirements, and relevant legislation.

Other duties and responsibilities include but are not limited to:

• Supporting the design and development of the insurance product offering
• Implementing product and process simplification initiatives, including member, employer and advice-related initiatives
• Providing subject matter expertise to the business, including responding to queries and reviewing/signing off on insurance communications and collateral such as Significant Event Notices (SENs), Product Disclosure Statements (PDSs), insurance guides, forms, annual statements, education materials and tender responses
• Taking an active role as an insurance SME across business projects, including information gathering, impact assessments and analysis (e.g. competitive positioning, insurer and administrator proposals), testing, development of digital requirements (e.g. online underwriting, calculators, member portal) and policy reviews
• Leading small projects or specific components of larger projects and initiatives
  Monitoring and maintaining the insurance product inbox, including responding to or allocating queries as appropriate

What You’ll Need  

• Solid experience in superannuation and insurance
• Knowledge of the group and/or retail life insurance 
• Ability to read, analyse, interpret and explain insurance policy terms and conditions.
• Excellent interpersonal skills which foster cooperation and teamwork in a close team environment.
• Excellent written and oral communication skills; ability to write reports and member communications; and ability to accurately proofread. 
• An ability to read, analyse, understand/interpret and explain technical documents (such as insurance policy terms and conditions, legislation, business requirements), and to be able to determine the subject matter and to prepare and summarise reports.
• Effective relationship builder and stakeholder management.
• Ability to support delivery of product initiatives and project manage.
• Excellent attention to detail.
• Proactive with a developed sense of initiative.

• Able to work diligently, efficiently, and with accuracy paying close attention to detail.

   

Life at AustralianSuper
 

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity.  We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What’s Next
 

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

Australian or New Zealand citizenship or Australian permanent residency status is required. 
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https://www.australiansuper.com/careers/candidate-privacy-notice 

Important Information

AustralianSuper uses AI to review resumes and conduct initial phone interviews. When invited, candidates may opt for a traditional phone screening instead.

For information on how we handle personal data, please refer to our Candidate Privacy Policy:

https://www.australiansuper.com/careers/candidate-privacy-notice

Australian or New Zealand citizenship or Australian permanent residency is required.
 

Agencies please note: this role is being managed directly by AustralianSuper’s Talent Acquisition team.