CarSauce Sell Advisor

About CarSauce
CarSauce is one of Australia’s largest and fastest-growing automotive media brands, with more than 230,000 YouTube subscribers and over 40 million views each year across our channels.
Alongside our automotive content, we are continuing to grow the CarSauce buying and selling ecosystem, helping Australians not only research their next car, but buy, sell and trade their vehicles through CarSauce.
We are now looking for a full-time CarSauce Sell Advisor to join our team in Brighton East.
About the Role
The CarSauce Sell Advisor is responsible for helping customers sell or trade in their vehicle through CarSauce Sell.
You will work with warm inbound leads from customers who have already approached CarSauce wanting to sell or trade their car. You will qualify their vehicle, collect the required details and images, work with our wholesale network to obtain competitive offers, present those offers to customers and guide them through to settlement.
You will also work closely with the wider CarSauce sales team, taking ownership of vehicle trade-in leads generated through customers purchasing their next car with us.
This is a phone-based, customer-facing sales role suited to someone who understands used cars, knows the Australian used-car market and enjoys building relationships and closing deals.
What You’ll Be Doing
Respond quickly to CarSauce Sell and trade-in enquiries by phone, SMS and emailBuild rapport with customers and understand their vehicle, timeframe and expectationsQualify vehicles and collect required information, images and supporting detailsSubmit vehicles to our wholesale network and manage incoming offersPresent offers clearly and confidently to customersHandle questions and objections and help suitable offers progress to completed salesFollow up customers consistently throughout the sales processManage accepted deals through settlement and vehicle handoverHandle trade-in leads generated through the wider CarSauce sales teamMaintain accurate customer, vehicle and deal information within our CRMWork towards clear conversion, response time, follow-up and customer satisfaction KPIsProvide feedback on customer trends, lead quality and opportunities to improve CarSauce Sell
What We’re Looking For
Relevant dealership experience is required, ideally across used-car sales, trade-ins, vehicle appraisals or acquisitionsStrong knowledge of used cars and the Australian used-car marketConfidence discussing vehicle condition, value and market positioning with customersUnderstanding of the factors that influence retail, trade-in and wholesale vehicle valuesStrong communication skills and confidence speaking with customers over the phoneAbility to build rapport and trust quicklyStrong sales and objection-handling skills without relying on high-pressure tacticsExcellent organisation and follow-up disciplineComfortable managing a high volume of leads at different stages of the sales processCommercially minded and comfortable working towards targets and KPIsConfident using CRM systems and digital communication toolsReliable, accountable and able to work effectively within a wider sales teamAble to work full-time from our Brighton East office
Bonus Points!
Vehicle buying or wholesaling experienceTrade-in or vehicle appraisal experienceExperience managing warm inbound sales leadsExperience in a high-volume phone-based automotive sales environment
Why Join CarSauce?
$105,000+ OTEWarm inbound leads with no cold callingJoin one of Australia’s largest automotive media brandsWork with customers who already know and trust CarSauceBe part of building and growing CarSauce SellWork outside the traditional dealership modelCollaborate closely with the broader CarSauce sales teamClear performance targets and direct ownership of your customer pipelineGenuine opportunity to grow with the business