Receptionist & Student Support

Receptionist & Student Support (PPT 3 days per week)  

Be the first smile, the friendly guide, and the heartbeat of our campus. 

We're not your typical Registered Training Organisation. We're a creative, fast-paced learning environment where students come to build skills, confidence, and exciting careers. We're looking for an enthusiastic Receptionist & Student Support Administrator who loves people, thrives on variety, and enjoys making every student experience exceptional from the moment they walk through our doors. 

The Opportunity 

We are seeking an individual who has an outgoing personality, friendly smile and a mature, yet flexible attitude to work across two exciting brands, Sydney Design School and its online partner, Interior Design Online. 

This role will be on campus at our studios in North Sydney 3 days per week (Tuesday, Wednesday and Thursday). 

The key areas of this role are to: 

• Welcome students and guests to the campus 

• Answer incoming calls and transfer to the appropriate team member using the TEAMS phone application 

• Campus and studio management  

• Student support including processing student leave applications 

• Data entry and reporting of student attendance 

• Preparation of weekly resources for students and educators 

• Ordering supplies for staff and students including preparing design kits 

• Organising couriers and maintaining postage register 

• Preparation and monitoring of student surveys and course evaluations 

About You 

To succeed in this role, you will be confident, nurturing and supportive of a student's learning journey and innately keen to help when and wherever you can. You will have a strong commitment to providing professional client service, a natural ability to work collaboratively with others, and pride yourself on your efficiency and initiative. 

We can guarantee your role at Sydney Design School will be varied, rewarding and challenging.  

To be considered for this role you will need to address the following selection criteria: 
 
Essential Criteria 

• Experience in reception and administration 

• Exceptional customer service skills and ability to demonstrate high level communication skills, both written and verbal 

• Highly organised with excellent time management and multi-tasking skills 

• Excellent attention to detail and accurate data entry skills 

• Highly motivated, well-presented and team orientated  

• Ability to demonstrate initiative and work autonomously showing ownership of your role  

Desirable Criteria 

• High level computer literacy including advanced skills in Word, Excel and web-based applications including Client Management Systems  

• First Aid Certificate  

A working with children's check will be required for the successful applicant.  

About Sydney Design School 

Located in North Sydney, Sydney Design School is an award-winning and rapidly growing training provider offering a range of vocational qualifications and short industry related courses on campus and online through its partner Interior Design Online.  

To be considered for his role please send your resume with a one page covering letter addressing the essential selection criteria listed above explaining why you would make a strong candidate for this position.  

Note if you do not attach a covering letter addressing the criteria you will NOT be considered for the role.