Administration

About the role

You will provide essential administrative support while helping ensure our clients receive reliable and well-coordinated services.

Key responsibilities

• Creating and managing staff rosters and schedules

• Coordinating shifts and matching staff availability with client requirements

• Managing changes, cancellations, leave and shift replacements

• Communicating with support workers, clients, families and management

• Maintaining accurate client and staff records

• Assisting with NDIS and Aged Care administration and documentation

• Monitoring appointments, service schedules and staff availability

• General office administration, data entry and record keeping

• Ensuring confidentiality and compliance with relevant policies and procedures

About you

• Experienced in NDIS and/or Aged Care administration

• Confident with rostering and scheduling

• Highly organised and able to manage competing priorities

• Excellent at communication and problem-solving

• Reliable, professional and detail-oriented

• Comfortable working in a fast-paced environment

• Proficient with Microsoft Office and rostering/scheduling systems

• Able to work independently as well as part of a team

• Previous experience in disability, community services, home care or aged care is highly desirable

Benefits

• Supportive and friendly team environment

• Stable employment opportunities

• Opportunity to make a meaningful difference in the lives of clients

• Training and development opportunities

• Flexible working arrangements, if applicable