Rostering and Admin Officer

About us

Disability & Aged Community Care Services (D.A.C.C.S) is a dedicated organisation committed to providing compassionate and high-quality care services to individuals within our community. We specialise in supporting people with disabilities and aged care needs, ensuring they receive the dignity, respect and assistance they deserve. Our mission is to enhance the quality of life for our service users whilst fostering a supportive and inclusive workplace culture for our staff.

About the role

We are seeking a dedicated and organised Rostering and Admin Officer to join the D.A.C.C.S team on a contract basis. Based in Chambers Flat, QLD 4133, this role is fundamental to the smooth operation of our administrative functions and service delivery. You will be responsible for managing staff rosters, coordinating scheduling activities and providing comprehensive administrative support across the organisation. This position plays a vital part in ensuring our care services run efficiently and our staff are appropriately scheduled to meet the needs of our service users.

Key responsibilities

• Creating, managing and updating staff rosters to ensure adequate coverage for all care services

• Scheduling shifts in accordance with staff availability, qualifications and service requirements

• Processing leave requests and managing employee time-off records

• Maintaining accurate and confidential staff records and documentation

• Providing administrative support to management and operational teams

• Coordinating communication between staff and management regarding scheduling changes

• Maintaining office systems, filing records and managing databases

• Supporting the organisation with general administrative duties as required

• Ensuring compliance with organisational policies and procedures in all administrative functions

What we're looking for

• Minimum 1 year experience using Shift Care rostering program software

• Proven experience in rostering, scheduling or similar administrative coordination roles

• Strong organisational and time-management skills with the ability to manage multiple priorities

• Excellent attention to detail and accuracy in record-keeping and data entry

• Proficient use of Microsoft Office applications including Excel, Word and Outlook

• Strong written and verbal communication skills with the ability to liaise effectively with staff at all levels

• Discretion and confidentiality when handling sensitive staff and organisational information

• Ability to work independently and as part of a team environment

• Customer-service focused attitude with a commitment to supporting the organisation's mission

• Experience working in the health, aged care or community services sector would be advantageous

What we offer

Working with D.A.C.C.S offers you the opportunity to make a meaningful difference in the lives of vulnerable members of our community. We value our employees and provide a supportive work environment where your contributions are recognised and appreciated. This contract position offers flexibility and the chance to develop your administrative and coordination skills within a caring organisation. We are committed to fostering a workplace culture that promotes teamwork, respect and professional development, ensuring all team members feel valued and supported in their roles.

Apply now

If you are an organised and detail-oriented professional with experience in rostering and administration, we would love to hear from you. Please submit your application including your resume and a cover letter outlining your relevant experience and why you are interested in joining the D.A.C.C.S team.