Customer Service Staff

Company: Southern Support Family

About Us: About Us:

Southern Support Family is a trusted aged care service provider, dedicated to offering compassionate, person-centered support to older Australians. We’re committed to building a team of skilled and caring support workers – and that starts with finding the right people.

We regularly attend job fairs and recruitment events to connect with passionate individuals who want to make a difference in the lives of others.

About the Role:

We’re looking for a friendly and organized Customer Service Staff Member to assist our team at job fairs and recruitment events. Your role will be to represent our organization professionally, engage with job seekers, provide information about support worker opportunities, and assist with collecting and managing candidate details.

Key Responsibilities:

• Attend job fairs and recruitment events alongside or on behalf of management
• Engage with potential candidates and provide information about our services and job opportunities
• Assist in screening and shortlisting interested applicants
• Collect and manage candidate resumes and contact details
• Promote Southern Support Family as an employer of choice in the aged care sector
• Follow up with candidates after events when required
• Help coordinate event logistics and materials

What We’re Looking For:

• Excellent verbal communication and interpersonal skills
• Friendly, confident, and approachable personality
• Organised, reliable, and punctual
• Previous experience in customer service, admin, recruitment, or aged care (preferred but not essential)
• Ability to travel to various job fair locations
• Passion for the aged care sector and community services

What We Offer:

• Flexible work hours around event dates
• Supportive and friendly work environment
• Opportunity to contribute to meaningful recruitment in aged care
• On-the-job training and support provided

#Dora

Job Type: Casual

Pay: $40.76 – $41.00 per hour

Application Question(s):

• Do you have your own vehicle?

Work Authorisation:

• Australia (Required)

Work Location: In person