Disability Support Worker

NEWDAWN SUPPORT SERVICES

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Disability Support Worker

Morayfield, Brisbane QLD 4506  |Casual  |  Competitive Rate (SCHADS Award)

Make Every Day Count. Join a Team That Truly Cares.

About Newdawn Support Services

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At Newdawn Support Services, we don’t just provide support — we empower people to live with dignity, independence, and connection. We are a values-driven, client-focused NDIS provider supporting individuals living with disability, mental health challenges, complex needs, and those reintegrating into community life. We’re growing our Brisbane North / Moreton Bay team and looking for passionate, reliable Disability Support Workers to join us in Morayfield and surrounding areas.

About the Role

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As a Support Worker with Newdawn, you’ll work directly with participants in their homes and communities, helping them build the skills, confidence, and independence to live life on their terms. Your goal is to enable, not do — promoting choice, control, and voice.

What a Typical Day Looks Like

·Receive handover and review participant support plans via ShiftCare

·Assist with daily living activities — meal preparation, household tasks, personal care

·Transport and accompany participants to community activities, appointments, and therapies

·Administer medication in accordance with care plans

·Provide crisis intervention and de-escalation support where required

·Act as an advocate for participants with third parties

·Assist with budgeting and financial management tasks (e.g., shopping)

·Write professional, accurate case notes at the end of each shift

Key Responsibilities

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Direct Participant Support (80%)

·Deliver person-centred support aligned with each participant’s NDIS plan

·Support participants in managing mental health, physical health, and daily living

·Develop capacity for self-care, community participation, and independence

·Apply trauma-informed practice, motivational interviewing, and conflict resolution

·Provide financial management support as required

Documentation & Collaboration (20%)

·Maintain accurate, timely case notes using Newdawn’s ICT systems

·Participate in handovers, team meetings, and report writing

·Collaborate with internal teams, families, carers, and external stakeholders

·Contribute to service delivery improvements and quality initiatives

What We’re Looking For

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Essential

·Certificate III or Certificate IV in Disability (or equivalent)

·Current NDIS Worker Screening Check (or willingness to obtain prior to commencement)

·Current Working with Children Check (Blue Card — QLD)

·Current First Aid & CPR certification

·Valid Queensland Driver’s Licence and reliable vehicle with comprehensive insurance

·Commitment to ongoing roster availability and consistency — we need team members who are dependable and can maintain regular shifts

·Strong communication and interpersonal skills

·Ability to work independently with minimal supervision

·Genuine passion for supporting people with disabilities and complex needs

Desirable

·Experience in SIL (Supported Independent Living) environments

·Experience supporting participants with complex behaviours or dual diagnoses

·Understanding of trauma-informed practice and positive behaviour support

·Experience with medication administration

·Previous experience using ShiftCare or similar care management platforms

What’s in It for You?

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Benefit

Details

Competitive Pay

Competitive hourly rate based on qualifications and experience, paid under the SCHADS Award + penalty rates (Sat 150%, Sun 200%, PH 250%)

Career Growth

Opportunities to grow within Newdawn as we expand — including pathways into senior and leadership roles for a high-performing, committed team members

Training & Development

Ongoing professional development, mandatory training, and regular supervision

EAP Access

Free, confidential Employee Assistance Program

Supportive Culture

Values-driven leadership with high professional standards

Consistent Shifts

Morning, afternoon, and sleepover shifts available — you must be able to commit to ongoing roster availability and consistency

Our Values

At Newdawn, we live by:

·Empowerment — Enabling participants to make choices and have their voice heard

·Dignity & Respect — Treating every individual with compassion and integrity

·Accountability — Taking personal responsibility for quality and safety

·Inclusion — Celebrating diversity and fostering belonging

·Excellence — Continuously improving the way we deliver support

How to Apply

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Submit your CV and a brief cover letter to:

careers@newdawnsupportservices.com.au

Subject Line: Disability Support Worker — Morayfield

Learn more: www.newdawnsupportservices.com.au

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Newdawn Support Services is an Equal Opportunity Employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with disabilities.

Only shortlisted candidates will be contacted. All applicants must have the right to work in Australia.

Newdawn Support Services Pty Ltd

Empowering lives. Every shift. Every day.