Operations Administrator

The Auriga Group is a safety-driven, customer‑focused organisation comprised of highly skilled Marine and Aviation professionals located across Australia. Our people are at the heart of everything we do, and we pride ourselves on delivering reliable, high‑quality services through a culture that values professionalism, teamwork, and operational excellence.

This role will be supporting our Auriga Aviation division, an industry leader in the delivery of specialist Helicopter Marine Pilot Transfer (HMPT) services throughout Australia. We operate a modern and well‑maintained fleet of Airbus helicopters, supporting the maritime industry with safe, efficient, and highly specialised aviation solutions. Our services support a diverse customer base and are delivered across multiple coastal and offshore locations nationwide.

The Opportunity

We are seeking a highly organised and proactive Operations Administrator to join our Aviation team based at Karratha Airport. This is a diverse and fast-paced role that provides essential support across operations, travel coordination, facilities management, ICT administration, reporting, and stakeholder engagement.

Reporting to the Regional Manager, you will play a vital role in ensuring the smooth day-to-day operation of the business. You will work across multiple functions, coordinating travel arrangements, supporting operational reporting, managing facilities and accommodation requirements, and assisting with administrative and ICT-related activities.

This position is ideal for someone who enjoys variety, thrives in a dynamic environment, and takes pride in delivering high-quality administrative support.

Key Responsibilities

Travel Coordination

• Manage all domestic and international travel bookings for employees, including flights, accommodation, and vehicle hire.

• Ensure travel arrangements comply with company policies and budgets.

• Monitor recurring travel issues and identify opportunities for process improvement.

Operations Support

• Attend meetings and record outcomes, actions, and updates.

• Prepare and distribute daily operational status reports.

• Maintain accurate records and documentation in line with company procedures.

• Act as the central point of contact for charter requests.

• Assist with general ICT administration and coordination activities.

• Deliver professional and responsive customer service both internally and externally.

Reporting

• Assist with the preparation and distribution of monthly operational performance reports.

• Consolidate operational data to support monthly invoicing processes.

• Ensure reports, updates, and stakeholder communications are issued in a timely manner.

Facilities and accommodation management

• Coordinate lease renewals, maintenance activities, repairs, and capital projects.

• Manage relationships with suppliers, contractors, and service providers.

• Communicate facility and accommodation updates to employees and stakeholders.

About You

• Minimum 2 years' experience in an administrative, coordination, operations support or similar role.

• Demonstrated experience coordinating travel, preparing reports, managing documentation, and supporting business operations.

• Strong organisational skills with the ability to manage multiple priorities and deadlines.

• Excellent written and verbal communication skills.

• High attention to detail and strong problem-solving abilities.

• Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

• Ability to maintain confidentiality and exercise discretion.

• Experience supporting facilities, asset management, contracts, projects, or ICT functions will be highly regarded.

Why Join Auriga Aviation?

• Diverse and varied role with exposure to multiple areas of the business.

• Opportunity to work within a professional and supportive team.

• Be part of an organisation focused on safety, operational excellence, and continuous improvement.

• Develop your skills across operations, reporting, facilities management, travel coordination, and stakeholder engagement.

To apply

If you're a highly organised administrator who enjoys working in a fast-paced operational environment, we'd love to hear from you.

Applications are being reviewed as they are received, so we encourage interested candidates to apply as soon as possible.