Senior Manager Lifetime Support

Lifetime Support Authority of South Australia
Job reference: req408
Location: 5001 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

• Make a genuine impact on the lives of Lifetime Support Scheme participants.
• Join a respectful and supportive organisation with a flexible work environment.
• Full-time, Fixed-term Opportunity until June 2028.

Let's get straight to the details...
In this key senior leadership role, you will guide service planning and oversee the assessment, planning and funding of evidence-based, person-centred treatment, care, and support in line with the Lifetime Support Scheme Rules. You will provide leadership across governance, workload management, projects and other initiatives, and complex participant matters while supporting the managers reporting to you.

Collaborating closely with other leaders across the organisation, you will lead and contribute to the continuous improvement of the LSA Service Delivery Model. You will also provide expert advice to the Executive, lead service improvement initiatives and ensure the consistent application of best-practice service planning across the participant journey.
You will have a leadership style that is collaborative, strategic and people-focused, which will enable you to build high-performing teams, foster capability, and maintain valued relationships with participants, families, service providers, government agencies, and other key stakeholders.

To hear from some of the LSS participants please see the LSS Participants Stories and Videos.

For more information about the role, please refer to the Job & Person Specifications (AHP5 and SM/SS1).

The experience we are looking for…

To be successful in our position you will have:

• Extensive experience leading and developing multidisciplinary teams, including coaching, mentoring, workforce development, building culture, and succession planning.

• Significant experience working with people with disability and a strong understanding of the needs of people with serious injury and disability.

• Demonstrated understanding of person-centred case management and evidence-based service planning models.

• Experience influencing senior leaders and providing strategic advice at executive level.

• For an AHP5, a relevant degree, or equivalent qualification, which entitles registration as an allied health professional, e.g. physiotherapist, occupational therapist, psychologist, social worker, speech pathologist, developmental educator, etc.
• For a SM/SS1, a relevant degree, or equivalent qualification, in personal injury management, health service management, claims management, allied health, health administration, vocational counselling, nursing, etc.

Now, a bit about who we are …

The Lifetime Support Authority (LSA) delivers the Lifetime Support Scheme (LSS) which funds necessary and reasonable treatment, care and support for people who sustain serious injuries in a motor vehicle accident on South Australian roads, regardless of fault.

As a team, we are passionate about our contribution and committed to our vision: Making a difference in the lives of LSS Participants, who are at the centre of what we do.

Our person-centred approach extends to our people; we offer attractive, modern offices in Adelaide's CBD as well as opportunities to work from home; a dynamic, supportive, and flexible work environment and we value empathetic and thoughtful like-minded people, as much as we value skill set. Our people are important to us and encouraged to flourish through professional development opportunities. As we grow, so do our people.

Check out the benefits available to you as an LSA employee here and click here to hear what our people have to say about working at the LSA.

We encourage you to learn more about the LSA to see the impact working with us has.


Application Instructions: Applications must be submitted online. Please submit your CV and a cover letter (max. 2 pages) addressing the key selection criteria outlined in the Job & Person Specification.

Should you require any further information please direct your query to Verina Youanss, Recruitment Officer, on (08) 71338***- **************@sa.gov.au

Position Conditions: Full-time, Fixed-term Opportunity until June 2028.

Remuneration: AHP5 ($137,075- $149,922) SM/SS1 ($144,421) + Superannuation

Diversity & Inclusion

The LSA is committed to a diverse, accessible, and inclusive workplace, to enable us to reflect our community and to achieve better decisions and results for LSS participants. We welcome applications from people with disabilities, Aboriginal and Torres Strait Islander peoples, people from diverse cultural and linguistic backgrounds, young and mature age workers and LGBTIQA+ people.

Applications close: 28/08/2026 11:59 PM

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.