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CRU
About the Role CRU Galston Gorge is seeking a highly organised and relationship-focused Bookings Manager to oversee our bookings and guest liaison operations. This role is key to securing guest group camps and providi…
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sign in above to apply · via crugalstongorge.com.au
About the role
About the Role
CRU Galston Gorge is seeking a highly organised and relationship-focused Bookings Manager to oversee our bookings and guest liaison operations. This role is key to securing guest group camps and providing leadership and accountability for the entire booking lifecycle, from initial enquiry through to post-camp review, ensuring the smooth delivery of every camp experience.
Working closely with site leadership and operational teams, you'll help ensure guests receive exceptional service while supporting CRU's mission of sharing Jesus with the next generation.
What You'll Be Doing
Overseeing the end-to-end bookings and guest liaison process
Provide leadership, supervision and guidance to the Guest Liaison Manager, with accountability for the effective operation of the guest liaison function.
Responding promptly to enquiries and building strong relationships with clients
Managing booking contracts, deposits, invoicing, and booking records
Coordinating pre-camp logistics and communicating key information to site teams
Maintaining accurate client databases and booking systems
Producing booking, operational, and management reports
Participating in site planning and logistics meetings
Supporting visitors and acting as a key point of contact for guest groups, as required
We're Looking for Someone With
A mature Christian faith and alignment with CRU’s Basis of Belief
Exceptional organisational and time management skills
Strong administrative experience and attention to detail
Excellent written and verbal communication skills
Confidence working independently and collaboratively within a team
Strong computer skills, particularly in Outlook, Word, and Excel
A customer-focused mindset and ability to build positive relationships
Experience in reservations, camps, events, or bookings environments (desirable but not essential)
About Us
CRU® is a Bible-based, interdenominational Christian youth organisation whose mission is to help students in independent schools across Australia know the good news of Jesus, nurture Christians, encourage church membership and train young leaders for a lifetime of servant leadership. Located in a beautiful bushland setting, CRU Galston Gorge hosts school camps, holiday camps, conferences, retreats, and guest groups throughout the year.
Interested in joining our team? Watch this video to discover how CRU is making a difference in the lives of young people.
What Next?
Download the full Position Description with selection criteria here: Bookings Manager
Complete the online application form below which will provide an opportunity to upload a CV and cover letter.
sign in above to apply · via crugalstongorge.com.au
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