Senior Executive Assistant

Senior Executive Assistant

ABOUT JMC ACADEMY

Founded in 1982, JMC Academy is Australia’s premier institution in Creative Industries education, offering a diverse range of Degrees and Diplomas in Music, Songwriting, Audio Engineering, Film and Television Production, Acting, Entertainment Business Management, Visual Communication (Design), Animation, Game Design, and Music Production. With a 40-year legacy, JMC Academy provides cutting-edge and technologically advanced programs that meet the global demands of the creative industries. JMC operates from 3 large footprint campuses across the east coast of Australia (VIC, NSW & QLD), teaches ~2,500 students per annum and is positioned as one of the largest private higher education providers in Australia.

With advanced-design campuses, ongoing technology upgrades, a dedicated team of academics and industry professionals, and a network of international master class lecturers, JMC Academy is committed to ensuring our graduates make their own indelible mark on industry.

JMC Academy’s ultimate focus is to deliver inspiring and technologically sophisticated programs, which cater to the global needs of the Creative industries. By nurturing, supporting and mentoring students who share a true passion and dedication for these industries, we can guide them into rewarding careers.

Our Purpose

We educate and inspire creative minds to shape their careers and our world.

At JMC Academy, we educate and empower creative minds to transform their passion into lifelong careers and meaningful contributions to the world.

As a vibrant, inclusive community of innovators and explorers, we deliver rigorous, real-world education in the creative industries, uniting academic excellence with practical experience, emerging technologies and industry engagement.

We nurture resilience, compassion, and curiosity in every student, helping them chart their unique path, shape their careers, and become creative leaders who inspire, connect, and thrive, locally and globally.

Our Vision

To be the global leader in creative education, chosen by creatives, trusted by industry.

Our Values

• Creative Innovators — An opportunity to dream, bring our creative genius to life, making meaningful contribution and delivering innovation to the world stage.
• Curious & Resilient Explorers — In a world of uncertainty, we are a team of curious minds, who embrace the uncertain, creating a life of learning, exploration and inspiration. At JMC we grow our voice to be confident and unstoppable. We aren't afraid to fall, as we know we will rise.
• Inclusive Community of Connectors — We create meaningful pathways, only possible through our connections and impact.
• Empathetic & Compassionate Leaders — We care about every individual who walks through our doors, with kindness in our hearts and purpose in our minds.
• Honest, Accountable & of Uncompromising Quality — Our honesty, integrity and quality will not be compromised, as we strive to achieve our best. We are determined to reach our goals, as we hold ourselves and each other accountable.

Our Difference

Creative education requires a unique approach. This is why the JMC student experience is different. Our world-class studios, student spaces and hands-on learning inspire creative exploration, collaboration and innovation.

YOUR ROLE

The Senior Executive Assistant provides high-level, proactive support to the Chief Executive Officer and JMC Executive Team. The key priority for this role is to ensure thatthe CEO remains well ahead of upcoming priorities and commitments. The role anticipates the CEO's needs, focuses their time and attention, and progresses work through to completion with minimal prompting. Strong diary and inbox management is a core foundation of the role, underpinned by a true appreciation of key priorities, forward planning, sound judgement and discretion.

The position sits within the Office of the CEO and works closely with the JMC Executive Leaders and the organisation's project management function and a shared administrative support resource, which this role coordinates. The Senior Executive Assistant tracks and follows up actions across the Executive Leadership Team and provides the CEO with concise, timely status updates, ensuring that any data and reporting is accurate and produced in a timely manner This role requires a strong commercial acumen and a true appreciation for organisational strategic priorities.

WHAT YOU’LL DO

FORWARD PLANNING AND ANTICIPATION

• Maintain forward visibility of the CEO's and Executive Team’s priorities across the weeks ahead, including items due, upcoming and at risk.
• Monitor the CEO's schedule and commitments, including reports, board and governance meetings, and identify matters requiring attention in advance.
• Anticipate the next steps of any task, not only the immediate request, and progress them proactively.
• Focus and prioritise the CEO's time and attention by managing competing demands on the diary and maintaining focus time.

CALENDAR AND MEETING MANAGEMENT

• Ensure every meeting invitation has a clear, meaningful subject line that reflects its purpose.
• Provide a concise context brief for external meetings in advance, so the CEO is well prepared.
• Manage scheduling end to end, including venue or room bookings, realistic travel time between locations, logical sequencing of the day, and confirmation of attendance.
• Accept or decline meeting invitations on the CEO's behalf and proactively resolve any scheduling conflicts.
• Coordinate the logistics of executive events, planning sessions, town halls and stakeholder meetings, including in-person and online attendance.

ACTION TRACKING AND FOLLOW-UP

• Maintain a live register of open actions, follow-ups and commitments, including invoices and pending items, and review it regularly with the CEO.
• Track actions across the Executive Leadership Team, following up directly with the relevant executive and providing the CEO with a clear status on outstanding items.
• Ensure invoices are confirmed and forwarded for processing, and that open items are followed through to completion.
• Support Executive Leadership Team projects by managing timelines, follow-ups and deliverables.

INBOX AND COMMUNICATIONS

• Monitor and triage the CEO's inbox regularly, flagging time-sensitive matters with relevant context and any action required.
• Act as first point of contact for the CEO, handling and routing queries with judgement.
• Draft and edit correspondence, reports, briefing documents and presentations on behalf of the CEO to a finished standard.
• Provide the CEO with a regular summary of completed items, outstanding matters and priorities for the week ahead.

BOARD AND EXECUTIVE SUPPORT

• Coordinate board and committee meetings: agendas, packs, minutes and logistics, to deadline and to standard.
• Prepare and quality-check board and executive papers; understand governance and compliance expectations.
• Coordinate domestic and international travel, itineraries and accommodation.

CONFIDENTIALITY, RELATIONSHIPS AND RESILIENCE

• Handle sensitive information with absolute discretion and act as a trusted liaison between the CEO, the Executive Leadership Team, the Board and People & Culture.
• Build strong working relationships across the business, while ensuring the core responsibilities of the role remain the primary focus.
• Remain calm under pressure and develop contingencies for travel disruption, IT issues and scheduling conflicts.

Work Health, Safety & Wellbeing

All JMC Academy employees share responsibility for maintaining a safe and healthy workplace. In this role, you are expected to take reasonable care for your own health and safety, and for the health and safety of others who may be affected by your work; comply with JMC Academy’s WHS policies, procedures and safe work practices, and follow reasonable instructions from JMC or emergency response personnel; report all hazards, incidents, injuries and near misses to your line manager as soon as practicable; participate in WHS consultation, training and wellbeing initiatives relevant to your role; and contribute to a respectful, inclusive and psychologically safe work environment, free from bullying, harassment and discrimination.

WHAT YOU’LL BRING

ESSENTIAL

• Proven experience supporting a Chief Executive or senior executive in a high-accountability environment (for example private equity backed, professional services, finance, or a founder-led business).
• Demonstrated proactivity, with a track record of anticipating needs and acting ahead of requests.
• A systems thinker with a structured, repeatable approach to managing workload and priorities.
• Exceptional attention to detail, with a consistent practice of quality-checking own work.
• Strong written and verbal communication, including confidence in preparing board-level documents and presentations.
• Sound judgement and discretion, with the confidence to follow up senior stakeholders and support commitments through to completion.
• Strong commercial acumen.
• Board reporting experience and a sound understanding of governance and compliance standards.
• Advanced proficiency in Microsoft 365 (Outlook, Teams, SharePoint, Word, Excel, PowerPoint) and experience with project or action-tracking tools.

DESIRABLE

• A collaborative and professional approach, with the ability to build trust and rapport at all levels of the organisation.

THE PRACTICAL BITS

BASE: Sydney

REPORTS TO: Chief Executive Officer

TYPE: Full time, Permanent.

SALARY: Competitive, commensurate with experience; we’ll talk specifics early in the process.

WHAT TO SEND

A CV and a cover letter outlining your interest in the position and how you meet the criteria listed in the position description