Junior Finance and Administration Officer

Recently finished school and looking to kickstart your career? If you are an enthusiastic candidate eager to build your skills in a supportive, dynamic multidisciplinary environment, we want to hear from you!

Therapy Alliance Group (TAG) is on a mission to deliver effective, caring, and life-changing therapy services. We are an allied health-owned and run multidisciplinary team dedicated to helping children and adults across our community achieve their unique potential. We don't just provide therapy; we build partnerships with families and support our team members to grow, thrive, and do their best work. Whether you are starting your professional journey or ready to step into a vibrant dual finance and admin role, we want to hear from you.

At TAG, we believe that every professional needs the right environment to shine. We invest heavily in our team's training, growth, and well-being:

• Career Growth: We are committed to your development. You will receive structured on-the-job training, mentorship, and opportunities to expand your skills across financial processes, customer service, and clinic management.

• Next-Level Support: Work under the guidance of our Finance and Resources Manager and Administration Team Leader in a clear, highly supportive framework designed to help you build confidence quickly.

• Work-Life Harmony: We value work-life balance and provide flexible, supportive working arrangements to fit your lifestyle.

• Clear Progression: Opportunities to develop your career and take on expanded responsibilities as your skills and confidence grow.

• A Culture You'll Love: We work hard, but we also have fun! From team days like "The Amazing Race" and dress-up days to our legendary Easter Egg Hunt, we prioritise looking after each other.

• Equipped for Success: Work in a modern, fully-equipped clinic with access to modern accounting and practice management software to do your job well.

• Location: Morayfield 

• Employment Type: Full-time

• Role Focus: Providing dual operational support across general administrative functions and entry-level financial processing to ensure seamless day-to-day office operations, warm client reception, accurate invoicing, and daily fee processing.

• Financial Support and Processing: Assist with client invoicing, receiving payments (EFTPOS, merchant facilities, direct deposits), basic third-party billing details (NDIS, Medicare, Private Health Insurance, WorkCover, DVA), accounts payable, and maintaining precise financial records.

• General Administration and Reception: Deliver friendly, professional on-site reception service, manage incoming calls and team emails, conduct opening/closing procedures, and manage intake documents and client files.

• Team Collaboration: Work collaboratively with administrative and clinical peers to support continuous process improvement and smooth clinic flow.

• Qualifications & Clearances: Current Working with Children Blue Card and NDIS Worker Screening Clearance (or proof of application prior to commencement), ongoing right to work in Australia, and a current QLD Class C Driver's Licence.

• Technical Aptitude: Capacity to quickly learn spreadsheet software (Excel, Google Sheets), accounting software (e.g., Xero), and practice management/CRM systems.

• Core Skills: Sound mathematical skills, exceptional attention to detail, strong problem-solving abilities, and excellent written and verbal communication skills.

• Professional Standards: Ability to handle confidential information professionally and follow structured processes.

• Culture Fit: Strong alignment with TAG values, a positive attitude, and a strong willingness to learn on the job!

Please note, this is a junior position with full training provided so don’t worry if you don’t have previous experience because we will teach you everything you need to know. 

Your desk is waiting! If you are ready to make an impact in a supportive, values-driven environment, we would love to meet you.

Please email your resume with a cover letter to **@tagclinic.com.au.

For a confidential chat about the role, please call Therapy Alliance Group on 1300 661 *** and ask to speak to Rachel Tosh (CEO)

Therapy Alliance Group — Caring. Effective. Collaborative.