Administration Officer (Medical Receptionist) - Innisfail Hospital

About us:

Cairns and Hinterland Hospital and Health Service provide an extensive range of health services at more than 30 regional, rural and remote facilities across a geographical area of 142,900 square kilometres. The Health Service is 95 percent self-sufficient with only a small number of high-level acute services being provided in Townsville and Brisbane.

The Health Service is the primary provider of health services to residents of the Cairns, Tablelands and Cassowary Coast regions with a population of over 250,000 people, as well as providing specialist services to the Torres Strait and Cape York region. Cairns Hospital is the primary referral hospital for Far North Queensland.

About your opportunity: 

In this position you will.....

• Deliver a professional service at the reception area to the general public and patients and arrange appointments as necessary.
• Maintain the waiting list by ensuring accurate and complete additions, amendments, ongoing verification and appropriate delegations to align with the Specialist Outpatient Service Implementation Standard (SOSIS).
• Exercise judgment and discretion in undertaking various tasks whilst being responsible for the quality of work undertaken, prioritising tasks, ensuring work is completed within designated timeframes including processing of service sheets.
• Make use of available information systems recognising decision making in clinical and management settings depends on accurate, timely, relevant, complete, concise and readily accessible information.
• Proficiency in the application of computerised information systems and applications including but not limited to Microsoft Word, Excel, HBCIS, ESM, Smart Referrals, S4HANA, Thelma, PRODA, Kofax, ieMR, RiskMan and MediRecords.

For more information about this role, please refer to the attached Role Description.

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Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

What we offer:

Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest. 

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