Retail Sales Associate - Precious Metals

Great Southland Bullion (GSB) is looking for a number of Retail Sales Associate to join our new Chadstone shopping centre store. You'll help customers sell their unwanted gold and silver (jewellery, bullion, etc.) as well as guide and support customers in buying gold and silver bullion. No precious metals experience is required — we provide full, industry-leading training.

If you enjoy working with people, take pride in doing things accurately, and want to build a career in a specialised and trusted industry, we'd like to hear from you.

About GSB

GSB is a boutique precious metals business that buys and sells gold and silver using industry-leading technology. Our stores are located inside major shopping centres, giving customers a safe, secure and convenient place to trade. To understand more about who we are click here: https://greatsouthlandbullion.au/

What you'll be doing

· Support customers in selling their gold and silver to GSB (jewellery, bullion, etc.) and to support them in buying gold and silver bullion.

· Provide informed and confident guidance based on market knowledge

· Focus on marketing and promoting the business

· Handle transactions with care, accuracy, and professionalism

· Create a safe, respectful, and supportive environment for every customer

· Uphold the GSB values and culture in every interaction

· Assist with opening, closing and store presentation.

What you'll bring

· Professionalism and personal pride in presentation

· Emotional intelligence and the ability to show genuine empathy

· Confidence, clarity, and discretion in communication

· Strong attention to detail and accuracy

· A commitment to ethical conduct and trust-building

· The ability to build rapport with a diverse customer base

· Passion for delivering exceptional customer experiences and building rapport with clientele.

· Experience in sales, customer service or retail is highly regarded

What we offer

· A$32.18–A$56.20 per hour, plus commission and superannuation

· Casual and part-time roles with flexible hours across a 7-day roster

· Full product and industry training — you don't need a precious metals background

· Hands-on management support and genuine scope to grow with a national brand

· A team that values relationships, integrity, generosity and partnership

How to apply

Click Apply and send us your resume, along with a short note about why this role appeals to you. Successful applicants will be required to complete a police check prior to commencement.

Job type: Part-time / Casual

Work location: In person — Chadstone Shopping Centre, VIC

Immediate start · Chadstone, VIC · A$32.18–A$56.20 per hour + commission + superannuation

Pay: $29.33 – $32.00 per hour

Work Location: In person