Program Coordinator - Outreach Program

Reports to: Head of Clinical Services/Chief Executive Officer
Location: Perth, WA 6000
Employment Type: Full-time

This is an exciting opportunity to work with a dynamic team making a difference to communities across Western Australia.

Our Mission

To reduce the incidence of middle ear disease in Indigenous and at-risk children in Western Australia below the World Health Organisation benchmark of 4%.

Our Vision

That current and future generations of Aboriginal children and young people can succeed at school unhindered by the debilitating effects of Otitis Media and its impacts upon their ability to learn and achieve to their full potential.

Core Values

1. Open and honest

2. Loyal and supportive

3. Be brilliant

Internal Motto: Say it, Mean it, Do it.

Position Purpose

The Program Coordinator – Outreach Program is responsible for planning, coordinating, and delivering outreach trips to regional and remote communities. This role ensures effective logistics, stakeholder engagement, team management, and compliance with reporting and safety standards to achieve program objectives and improve health outcomes for children.

Key Responsibilities

Outreach Program Management (~50%)

• Plan and execute outreach trips, including travel arrangements, staffing, and itineraries in collaboration with clinical teams.

• Liaise with schools and regional stakeholders; maintain strong relationships and attend stakeholder meetings.

• Identify opportunities for program expansion and develop MOUs/agreements as required.

• Monitor program outcomes using data; ensure benchmarks and reporting requirements are met.

• Manage outreach budgets and acquittals.

• Oversee team safety and driver behaviour via GPS tracking during trips.

• Ensure accurate and timely completion of administrative tasks.

Stakeholder Management & Team Performance (~15%)

• Build and maintain strong relationships with regional partners, schools, and community organisations.

• Represent the organisation at stakeholder meetings and forums.

• Monitor and support team performance during outreach trips to ensure quality service delivery and adherence to protocols.

People Management (~15%)

• Manage, and support team members, students, and volunteers.

• Conduct performance management and identify learning and development opportunities.

Funding & Compliance (~10%)

• Complete grant acquittals and assist with tender preparation.

Organisational Contribution (~10%)

• Contribute to organisational strategy and leadership initiatives.

• Support leadership of office premises and operational improvements.

Essential Requirements

• Strong organisational skills with attention to detail and ability to meet deadlines under pressure.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Excellent communication and interpersonal skills; ability to build rapport with children, families, and colleagues.

• Current driver’s licence.

• Working with Children Check and current Police Clearance.

Desirable Requirements

• Experience working with families and/or Aboriginal communities.

• Experience in training program delivery and facilitation.

• Previous team management experience.

• Background in community health service delivery or similar.

Reporting Relationships

Reports to: Head of Clinical Services/Chief Executive Officer

Compensation

This is an opportunity for a highly motivated individual to assume a pivotal role in the evolution of a fast-growing, highly respected organisation. We are seeking an individual of outstanding quality with a respected track record. Ear Foundation Australia is prepared to offer an attractive compensation package including a competitive base salary as well as salary sacrifice benefits and bonus annual leave.

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Selection Criteria

Applicants should address the following criteria in their application:

1. Demonstrated experience in planning and coordinating outreach programs or similar initiatives.

2. Strong stakeholder engagement skills, including the ability to build and maintain relationships with diverse communities.

3. Proven ability to manage and support teams, including volunteers and students.

4. High-level organisational and time management skills with attention to detail.

5. Proficiency in Microsoft Office Suite and ability to manage data for reporting and compliance.

6. Understanding of community health service delivery and cultural awareness when working with Aboriginal communities.

7. Current driver’s licence, Working with Children Check, and Police Clearance.

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For confidential discussion regarding this role please contact Jane Jenkins via email: ************@earfoundation.org.au or telephone: 0408 133 ***