Digital Platform Officer

Digital Platform Officer

• Manage Council’s digital platforms to ensure they are secure, accessible, and compliant.

• Max-Term Part-Time Contract (2 days per week) opportunity until July 2028.

• Salary from $78,540.70 – $91,277.04 per annum + 12% Super (pro rata, 2 days/week).

Make a Difference Where You Work

At Willoughby City Council, we're committed to creating a sustainable, inclusive and thriving community. We deliver essential services while embracing innovation, integrity and environmental responsibility.

Reporting to the Enterprise Solutions Architect 2 days per week until July 2028, you will play a key role in delivering secure, accessible and reliable digital platforms that support Council's services, staff and community.

Why Join Us? 

Drive Digital Innovation: Help deliver modern, accessible and secure digital services for the community and staff.

Learn & Develop: Build your capability and gain valuable experience while making a difference.

Collaborative Environment: Work with technical specialists, business units and vendors to deliver high-quality digital solutions.

About the Role

As the Digital Platforms Officer, you will:

• Manage and support Council's websites, intranet and SharePoint platforms.

• Maintain platform architecture, site structures, templates and navigation.

• Monitor platform performance, security and availability.

• Troubleshoot technical issues, integrations and platform dependencies.

• Support system upgrades, enhancements, testing and quality assurance.

• Ensure compliance with accessibility, cyber security and legislative requirements.

• Analyse user behaviour and apply user-centred design to improve experiences.

• Collaborate with stakeholders and vendors to deliver effective digital solutions.

What You’ll Bring:

• Tertiary qualifications in Computer Science, Information Technology or a related discipline, or equivalent experience.

• Experience supporting enterprise websites, intranets and Microsoft SharePoint environments.

• Strong understanding of digital platform architecture, frameworks and design principles.

• Knowledge of accessibility standards cyber security and privacy requirements.

• Experience managing platform integrations, APIs and third-party services.

• Strong troubleshooting, analytical and problem-solving skills.

• Excellent stakeholder engagement skills and the ability to translate technical concepts for non-technical audiences.

• Experience applying user-centred design, governance frameworks and continuous improvement practices.

How to apply

Visit https://www.willoughby.nsw.gov.au/Council/Working-with-us/Careers  to apply or learn more including all about the range of benefits on offer at Willoughby.

For more information, contact: Sajad Hesari on Sajad.Hesari@willoughby.nsw.gov.au or 02 •••• •597.  

Applications should address all the key responsibilities outlined in the Position Description. The Position Description (PD) is located in the Job Attachments section of the job listing.

Successful candidates may be required to undertake pre-employment screening including police and qualification checks.

Applications close: Sunday, 23 August 2026 at 11:30pm

Please note recruitment activity may commence before the closing date.

Applications must be submitted in PDF Format

At Willoughby City Council, inclusion, diversity and belonging are core to how we work and how we recruit. We are committed to building a workplace that reflects the diversity of our community – one where everyone feels respected, valued and supported to contribute fully. We welcome applications from people of all backgrounds, abilities and identities – including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse individuals, LGBTIQA+ communities, veterans, and people of all ages. If you require adjustments during the recruitment process, we encourage you to let us know. We are committed to ensuring an accessible, inclusive and barrier-free experience for every candidate.