Practice Manager - Pro Health Care Glenelg

The Role:

Due to an internal transfer Pro Health Care is seeking a dedicated Practice Manager to join our energetic and supportive team at our Glenelg clinic (previously known as the Rose Street Clinic). 

As Practice Manager, you will be responsible for the day-to-day operations of the Practice. This includes coordinating and overseeing the daily operations and business functions of the practice, including the quality management system and people management. This involves implementing a strategic plan that aims to build patient relationships, deliver exceptional patient care and create a team environment in which to work. 

The position is offered as permanent full-time (part-time can also be considered).

Role and Responsibilities:

• Oversee daily operations, including patient flow, appointment scheduling, and resource management;

• Lead and support a team of healthcare and administrative staff, promoting a positive and cohesive work culture;

• Establish and maintain quality management systems;

• Manage recall and reminder systems;

• Establish and review the rostering of staff;

• Participate in the performance appraisal process and provide constructive feedback and support to staff;

• Adhere to determined budgets;

• Attend monthly Practice Manager meetings;

• General accounts duties such as reconciliations, billings, banking and supplies management.

About You: 

To be successful you will need to demonstrate:

• Proven experience in managing a general practice or similar healthcare setting;

• Strong leadership skills with the ability to motivate and manage a diverse team;

• Excellent communication and interpersonal skills, fostering a patient-centered approach;

• Strong organizational and problem-solving skills, with a focus on continuous improvement;

• Knowledge of healthcare regulations, Medicare, billing processes, and accreditation standards;

• Experience with Best Practice software (desired);

• Experience with Pracsuite software (desired);

• Intermediate level of skills in Microsoft Office (Word, Excel and email);

• Honest and integrity and the ability to work with confidential information.

Perks We Offer: 

• Competitive Salary: Enjoy a generous remuneration package that reflects your skills and experience.

• Recognition: We prioritise celebrating birthdays, service milestones and social functions.

• Modern Facilities: Work in modern clinics with the latest software and technology.

• Career Growth: Access career progression opportunities within our expanding healthcare network.

• Professional Development: Participate in ongoing training and development programs.

• Supportive Environment: Thrive in a positive and supportive team setting, with a focus on inspiring, innovating and continually improving. 

• Employee discounts: Pro Health Care uses Tanda which gives employees access to discounts at businesses (including The Good Guys, Trip.com, Youfoodz, Movie Tickets and Attractions, Hertz, Avis Car Rental, HCF and JB Hi-Fi).

• Employee Assistance Program: Access support and resources for your well-being through our comprehensive employee assistance program.

About Pro Health Care:

• We are a network of modern, well equipped and well supported family practices across Adelaide, SA.

• Our ethos and core values have stemmed from the work of three prominent General Practitioners working within the Western Suburbs of Adelaide. The commitment, time and care they gave their patients over 35 years is the cornerstone of our philosophy.

• Our practices emphasise a holistic approach to managing health and well-being through doctor’s services and multi-disciplinary care — whether it be general medical, physiotherapy, podiatry or anything in between.

To Apply:

• Please forward a covering letter and resume via Seek;

• We sincerely thank all applicants who take the time apply and wish to advise that only those who are shortlisted will be contacted.