Team Manager - Family Support Hub

Team Manager – Family Support Hub

· Exciting new partnership opportunity delivering family support services in the region

· Rapidly growing community social care organisation

· Supportive and professional interdisciplinary team

We Are Key Assets Australia

Key Assets is a leading not-for-profit, children, family and community services agency, founded in Australia in 2007. We provide foster care, complex care, family services and disability services. Operating across all states, the ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you!

We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people and all of our external stakeholders

A little about the role

This is a leadership role in the ongoing development of services and management of the Family Support Hub (FSH) in a collaborative Partnership with South West Aboriginal Medical Service (SWAMS) as the lead agency. Your day-to-day responsibilities will include:

· Providing appropriate levels of line management, supervision, support and training to the team to ensure that high quality, culturally responsive practice in line with Key Assets Purpose and Pledges.

· Ensuring the provision of training, coaching and support to staff including the use of the Practice Framework and any other practice skills.

· Working collaboratively with key stakeholders including lead agency the South West Aboriginal Medical Service (SWAMS) to ensure seamless service delivery.

· Assessing and managing risk and safety planning in liaison with the Department of Communities (DoC).

The base salary for this position is $115,337.04- $120,440.32 /annum (based on 1.0FTE) + super + vehicle & fuel card + salary packaging options up to $15,900 per annum. This role is a permanent full-time position.

About you

You will have substantial experience in a similar management role within the social and community services sector with evidence of successful team development and growth. Our ideal colleague would bring with them,

• Social Work or other relevant community services qualification

• A minimum of 5 years working within the OOHC/community services sector with experience working in a child protection context

• Evidence of significant management and supervisory experience

• A natural ability to communicate simply and effectively, both verbal and written with a diverse client group recognising potential language barriers and cultural differences.

• Confidence in exercising initiative and acting independently while seeking guidance when required.
• Experience in developing effective processes and procedures that meet service delivery needs.

If you are tenacious, diligent and resilient with the ability to adopt a creative approach to problem solving in a complex, culturally sensitive environment, we would love to hear from you!

My Key Assets

The health and wellbeing of our people is at the core of our employee and client experience. All employee offerings are intentionally curated with care, allowing you to bring your best self to work, every day. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.

· Work-Life Balance: We are well equipped to support a hybrid approach to the future of work and have developed a flexible work framework to support these arrangements. We understand that work-life balance is important and accommodate flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work – just ask us!

· Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the children, families and communities we serve. We provide discounted health insurance memberships, confidential counselling services and offer 5 weeks’ of annual leave after 2 years’ continuous service with us!

· Professional Development: We provide both digital eLearning and ongoing face to face training as well as an online library. Your continual professional development is always top of our priority list - you’ll have access to apply to our Annual Learning fund for subsidised professional development opportunities!

· Salary Packaging: part of your wage is paid tax free each pay, saving thousands in tax each year!

The fine print

· Applications close:  Sunday, 23 August 2026

· For further information, please contact Georgie Campbell at Georgie.Campbell@keyassets.org.au

· Successful candidates will be required to undergo a 395 Dept of Communities and other statutory checks, hold a valid WWCC and Full driver’s licence as travel between sites is required

If you are seeking a role in an excellent, innovative, and supportive team, in a growing organisation, we would love to hear from you. Click Apply today!

Note for our recruiter network - we’re handling this recruitment in-house and kindly ask that agencies refrain from contacting us regarding this opportunity.

Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion.

Key Assets is a Child Safe organisation, committed to the safety and wellbeing of all children and young people.

While we're reviewing your application, get to know us by visiting our website and on social media to #WeAreKeyAssets.