RTO Quality & Compliance Officer

Bring your RTO Quality and Compliance expertise to an organisation dedicated to saving lives!

Surf Life Saving Queensland (SLSQ) is seeking an experienced RTO Quality and Compliance Officer to support the effective governance and continuous improvement of our Registered Training Organisation.

Working within our Education Division, you will play a key role in ensuring our training and assessment operations meet the Standards for RTOs 2025, VET Quality Framework, ASQA requirements and other applicable regulatory and contractual obligations.

Why SLSQ?

• Contribute to an organisation that saves lives!
• Increase your take home pay with Salary Packaging.
• Paid parental leave available.
• Onsite parking.
• Flexible and hybrid working options.
• Employee assistance program EAP for health and wellbeing.

What You’ll Do:

As our RTO Quality and Compliance Officer, you will:  

• Monitor and maintain RTO compliance with the Standards for RTOs 2025, VET Quality Framework, Australian Qualifications Framework and relevant regulatory requirements
• Conduct internal audits, quality assurance reviews, compliance monitoring and sampling activities
• Identify compliance gaps and risks and coordinate rectification, corrective actions and continuous improvement initiatives
• Coordinate and submit regulatory and contractual reporting, including AVETMISS, Quality Indicator, DTET and other state and national reporting requirements
• Develop, review and maintain RTO policies, procedures, compliance documentation, registers and quality frameworks
• Maintain oversight of trainer and assessor qualifications, endorsements, competencies and industry/VET currency
• Monitor the integrity and accuracy of student records and RTO data within aXcelerate and associated education systems
• Maintain continuous improvement activities, including feedback, registers, action plans and quality reviews
• Support training product development, resource reviews, mapping, validation and training package transitions
• Monitor the compliance of learning and assessment resources, online enrolment systems, LMS platforms, websites and education-related digital resources
• Support external audit enquiries and regulatory activities
• Provide practical compliance guidance and training to staff, trainers and assessors
• Build strong compliance awareness across the Education Division through consultation, communication and stakeholder engagement

About You:

You’ll bring strong practical RTO experience and be confident working across compliance, systems, reporting and quality assurance.

• Hold a Working with Children Blue Card (or the ability to obtain one)
• Minimum three years’ experience working within a Registered Training Organisation
• TAE40122 Certificate IV in Training and Assessment, TAE50116 Diploma of Vocational Education and Training, equivalent or higher-level adult education qualification
• Strong working knowledge of the Standards for RTOs 2025 and Australian VET regulatory environment
• Demonstrated experience conducting RTO internal audits and quality assurance activities
• Experience identifying compliance risks and implementing effective corrective and risk mitigation strategies
• Experience preparing, validating and reviewing AVETMISS and RTO data
• Experience using a Student Management System such as aXcelerate, VETtrak or similar
• Experience maintaining compliant student records, awards and certification processes
• Strong written communication, documentation and stakeholder engagement skills
• Excellent attention to detail with the ability to manage competing priorities in a fast-paced environment
• A practical, solutions-focused approach to quality and continuous improvement

 

About SLSQ:

Surf Life Saving Queensland is a dynamic, purpose‑driven organisation committed to saving lives and building safer communities. Established in 1930, SLSQ now supports: 

• 36,000+ members 
• 57 surf lifesaving clubs 
• 600+ staff 
• Programs reaching 462,000+ community participants annually 

Our proud history is built on volunteer dedication, community engagement and a lifelong commitment to beach safety. 

Surf Life Saving Queensland (SLSQ) is committed to creating a fair, inclusive, and representative organisation. We welcome applicants from all backgrounds, including women, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse individuals, people who identify as LGBTQIA+ and people with disability. We are proud to be recognised as an employer of choice for women by Work180. If you need assistance or adjustments to fully participate in the application process, please submit this form – https://form.jotform.com/252088501136856.