Career Support & Advisory Lead (Melbourne/Sydney/Brisbane)

Career Support & Advisory Lead

ABOUT JMC ACADEMY

Founded in 1982, JMC Academy is Australia’s premier institution in Creative Industries education, offering a diverse range of Degrees and Diplomas in Music, Songwriting, Audio Engineering, Film and Television Production, Acting, Entertainment Business Management, Visual Communication (Design), Animation, Game Design, and Music Production. With a 40-year legacy, JMC Academy provides cutting-edge and technologically advanced programs that meet the global demands of the creative industries. JMC operates from 3 large footprint campuses across the east coast of Australia (VIC, NSW & QLD), teaches ~2,500 students per annum and is positioned as one of the largest private higher education providers in Australia.

With advanced-design campuses, ongoing technology upgrades, a dedicated team of academics and industry professionals, and a network of international master class lecturers, JMC Academy is committed to ensuring our graduates make their own indelible mark on industry.

JMC Academy’s ultimate focus is to deliver inspiring and technologically sophisticated programs, which cater to the global needs of the Creative industries. By nurturing, supporting and mentoring students who share a true passion and dedication for these industries, we can guide them into rewarding careers.

Our Purpose

We educate and inspire creative minds to shape their careers and our world.

At JMC Academy, we educate and empower creative minds to transform their passion into lifelong careers and meaningful contributions to the world.

As a vibrant, inclusive community of innovators and explorers, we deliver rigorous, real-world education in the creative industries, uniting academic excellence with practical experience, emerging technologies and industry engagement.

We nurture resilience, compassion, and curiosity in every student, helping them chart their unique path, shape their careers, and become creative leaders who inspire, connect, and thrive, locally and globally.

Our Vision

To be the global leader in creative education, chosen by creatives, trusted by industry.

Our Values

• Creative Innovators — An opportunity to dream, bring our creative genius to life, making meaningful contribution and delivering innovation to the world stage.
• Curious & Resilient Explorers — In a world of uncertainty, we are a team of curious minds, who embrace the uncertain, creating a life of learning, exploration and inspiration. At JMC we grow our voice to be confident and unstoppable. We aren’t afraid to fall, as we know we will rise.
• Inclusive Community of Connectors — We create meaningful pathways, only possible through our connections and impact.
• Empathetic & Compassionate Leaders — We care about every individual who walks through our doors, with kindness in our hearts and purpose in our minds.
• Honest, Accountable & of Uncompromising Quality — Our honesty, integrity and quality will not be compromised, as we strive to achieve our best. We are determined to reach our goals, as we hold ourselves and each other accountable.

Our Difference

Creative education requires a unique approach. This is why the JMC student experience is different. Our world-class studios, student spaces and hands-on learning inspire creative exploration, collaboration and innovation.

YOUR ROLE, HONESTLY

The Career Support & Advisory Lead establishes and leads JMC Academy’s national Career Support & Advisory function, strengthening student employability, career readiness and graduate outcomes across all campuses. 

This senior leadership role develops the national career support framework, builds employer and industry engagement pathways and ensures students have structured access to career education, job readiness support and industry-aligned opportunities. 

Reporting to the Head of Campus Operations, the role provides leadership to the campus based Career Support Advisors and works closely with academic leadership, Heads of Department, Alumni Coordinator, Student Experience and Student Data teams to embed employability throughout the student lifecycle. 

WHAT YOU’LL DO

• Design and implement JMC’s national career support and advisory framework across campuses. 
• Develop a structured program of career readiness activities aligned to student lifecycle stages and discipline needs. 
• Ensure career support is delivered consistently while allowing discipline-specific and campus-specific adaptation. 
• Build and maintain employer, industry and community partner relationships that support student employability outcomes. 
• Coordinate a pipeline of opportunities including guest speakers, employer sessions, industry panels, internships, placements, freelance opportunities and graduate pathways. 
• Work with Heads of Department to complement, discipline-specific industry relationships. 
• Ensure industry engagement activity is tracked, coordinated and aligned to JMC’s graduate outcomes strategy. 
• Represent JMC at relevant industry events, employer forums, and creative sector networks
• Support the development of consistent processes for internship and work-integrated learning support in partnership with academic teams. 
• Ensure students are prepared to engage professionally with internship or industry opportunities
• Design and deliver nationally consistent career readiness programming across the student lifecycle, including orientation, mid-course touchpoints, and pre-graduation preparation. 
• Develop discipline-specific employability resources in collaboration with Heads of Department, addressing the diverse career pathways available to JMC graduates. 
• Oversee delivery of career advisory services, workshops, portfolio preparation, interview coaching, and networking programs. 
• Coordinate the administration of COL401 internship unit support in collaboration with Heads of Department. 
• Manage Career Support & Advisors and set clear expectations for student advisory delivery, programming and reporting.
• Lead the administration of JMC’s graduate outcomes survey program, ensuring consistent data collection across all campuses and c

contribute to broader student experience and graduate outcome reporting for leadership.

 

Work Health, Safety & Wellbeing  

All JMC Academy employees share responsibility for maintaining a safe and healthy workplace. In this role, you are expected to take reasonable care for your own health and safety, and for the health and safety of others who may be affected by your work; comply with JMC Academy’s WHS policies, procedures and safe work practices, and follow reasonable instructions from JMC or emergency response personnel; report all hazards, incidents, injuries and near misses to your line manager as soon as practicable; participate in WHS consultation, training and wellbeing initiatives relevant to your role; and contribute to a respectful, inclusive and psychologically safe work environment, free from bullying, harassment and discrimination. 

WHAT YOU’LL BRING

• Experience leading career development, employability, work-integrated learning, employer engagement or student success initiatives.
• Strong understanding of graduate employability, career readiness and creative industries career pathways.
• Demonstrated ability to build employer relationships and translate opportunities into student-facing programs.
• Team leadership experience and ability to support delivery through advisors across multiple campuses.
• Strong stakeholder management across academic, industry, student services and alumni stakeholders.
• Ability to use data to track participation, outcomes and continuous improvement.
• Experience in higher education, creative industries or employment services is desirable
• Working with children check required.

  

YOU’LL THRIVE HERE IF

• You are passionate about helping students build meaningful careers and achieve successful graduate outcomes.
• You enjoy designing programs and creating frameworks that have a lasting impact across multiple campuses
• You build authentic relationships with employers, industry partners and community organisations.
• You are energised by connecting students with real-world opportunities, from internships to graduate roles.
• You are a collaborative leader who enjoys working across academic, student experience, alumni and industry teams.
• You are confident leading and coaching a team, empowering others to deliver exceptional student support.

YOU’LL FIND IT HARDER IF

• You prefer working independently rather than building relationships and collaborating across teams, campuses and industry partners role.
• You are uncomfortable with ambiguity or creating new programs and processes from the ground up.
• You are reluctant to engage with employers, facilitate networking opportunities or represent the organisation externally.
• You are not motivated by using data, feedback and continuous improvement to enhance student outcomes and career services.

THE PRACTICAL BITS

BASE: Sydney, Melbourne or Brisbane

REPORTS TO: Head of Campus Operations

TYPE: Full time, permanent.

SALARY: Competitive, commensurate with experience; we’ll talk specifics early in the process.

WHAT TO SEND

A CV and a cover letter outlining your interest in the position and how you meet the criteria listed in the position description.