Senior Account Executive - NSW

Mumba is an AI-native employee communications and engagement platform built for frontline and deskless workers. Think retail teams, aged care staff, cleaners, tradies, warehouse crews, and hospitality workers. Our customers are the HR and ops leaders who run these organisations, usually somewhere between 200 and 18,000 employees. They use Mumba to keep their people connected, informed, and compliant, without needing a desk or a company email address.
We're growing fast, and the technology is genuinely moving. This isn't a mature category with a settled playbook. You'll be helping write it.
The roleThis is a hunting role first and an account management role second. About 75% of your time goes into finding and closing new business across NSW. The other 25% is looking after existing accounts and finding ways to grow them through cross-sell.You'll own your territory. That means you're accountable for the number, and for how you run your patch. You won't be prospecting alone: SDRs help build your pipeline, and marketing drives demand generation to keep it full. Your job is to take what comes in, add to it with your own outbound, and close.You'll also get a real seat at the table. Product and go-to-market strategy aren't handed down from above with no input from the field. What you're hearing from NSW customers and prospects feeds directly into how we sell, price, and build.
Who you'll work withYou'll report to our GTM leader, who owns growth strategy across sales, pricing, partnerships and demand generation at Mumba. They've spent over a decade in enterprise sales leadership, including 15 years at TechnologyOne, most recently accelerating the UK business to 59-78% annual growth. Their approach is straightforward: create clarity, empower good people, and remove friction so the team can do its best work. If you want a leader who's coached high-performing sales teams before and is close to the deals, this is that kind of team.
What you'll doBuild and manage a strong pipeline of new business across NSW, working SDR-sourced and marketing-generated leads alongside your own outboundRun a disciplined sales process from qualification through to close: discovery, demos, negotiation, closeSell to HR, internal comms, and operations leaders who need to reach and support frontline teamsManage a smaller book of existing accounts, spotting opportunities to cross-sell and expandKeep your pipeline and forecast accurate and up to dateFeed what you're hearing from the NSW market back into product and go-to-market strategyRepresent Mumba well. You're often the first real conversation a prospect has with us
What you'll bring3+ years in a full-cycle B2B sales role, ideally with a track record of new business huntingComfortable owning a number and being accountable for hitting itExperience selling SaaS or workforce/HR technology is a plus, but not essentialStrong communicator who can talk to a frontline HR manager and a C-suite exec with equal confidenceOrganised enough to run your own pipeline without someone chasing youGenuinely curious about the people Mumba serves. Frontline workers are often overlooked by workplace tech, and that should matter to you