Program Coordinator - Northern Metro Region

About us

Formed in 1917, QEC is a public sector Early Parenting and Community Services organisation, supporting families across Noble Park, Wodonga, Preston, Hastings and Morwell to build parenting confidence and help children thrive. We deliver a variety of services and support programs to families with young children (aged from newborn to 4 years of age) in partnership with government and not for profit partners.

Our evidence-based programs work alongside families, building on their strengths to support children’s safety, health and development.

At QEC, we work together with families and communities to create a respectful, inclusive and welcoming environment. We celebrate the different strengths and experiences that everyone brings.

We embrace diversity and want to make sure our places, processes and services are fair, more accessible, and open to all.  It is important to us that people can express their beliefs, values and needs and that these are heard and understood so that everyone feels safe, respected and feels a sense of belonging.

The role

The Program Coordinator will work part time from our Preston office (4 days a week, Monday - Thursday, fixed term to June 2027) as part of a community-based team, supporting infants, young children and their families to achieve optimal safety, connection, development and wellbeing goals.  

The Program Coordinator in Preston is responsible for leading, mentoring and supporting a small multidisciplinary team to deliver high quality care and support for children and families engaged in home based programs, and will have a small client-facing caseload. 

The Program Coordinator works competently within their scope of practice to deliver and lead safe, evidence informed, person-centered care to achieve optimal outcomes for all children, providing face to face support to families in their own homes.  The Program Coordinator will work collaboratively with Community Early Parenting Practitioners, Case Workers and Clinical Coordinators to provide exceptional service delivery to families experiencing vulnerability in line with QEC’s Model of Care and Practice Framework. The Program Coordinator is also responsible for role modelling, and mentoring QEC community clinicians as well as contributing to a positive and supportive team culture. 

The role also involves reviewing referrals for eligibility, pre-admission consults, discharge planning, referrals to ongoing support where required and report writing requirements. As a leader, this role will involve making decisions regarding case direction and risk management in line with current legislation and QEC policy and procedures.

Reporting to the Manager, the Program Coordinator is recognised as an integral member of the multidisciplinary team across various programs, working in alignment with QEC’s Model of Care, Clinical Practice Framework and the Victorian Government Best Interests Case Practice Model.

For a detailed position description including key selection criteria go to our website www.qec.org.au/joinus/employmentopportunities/current vacancies

About you

To be considered for this role you will need to demonstrate:

• Tertiary qualification in Social Work, Psychology (or equivalent) or Division 1 Registered Nurse/Midwife, OR extensive (minimum 7 years) industry experience and currently working towards a relevant qualification.
• Demonstrated leadership experience in supervising and/or coaching staff or willingness to learn and develop this skill
• Demonstrated experience working with families experiencing multiple vulnerabilities
• Theoretical understanding of child and family health, wellbeing, safety and development
• Experience in implementing an evidence informed approach to promote positive outcomes for children and families
• Understanding of the legislative requirements and guidelines that underpin the Child and Family service system

The successful candidate will have access to QEC's Clinical Starter Program which has been designed to support all new clinicians in developing skills and building knowledge to support them in the role of Clinical Coordinator. This program offers new starters ongoing support which includes one on one support from our learning team, a QEC program handbook, extensive induction and orientation program as well as scheduled clinical training.

Benefits of working with us

• Generous public sector benefits including salary packaging, ADO’s and 14 weeks paid parental leave
• 5 weeks annual leave (pro rata for part time)
• Extensive training, study leave and opportunities for professional development
• Access to QEC's wellbeing program, Employee Assistance Program and team building activities
• Free onsite car parking
• Use of a company vehicle
   

How to apply

To apply, please provide the following:

• A cover letter outlining your suitability and addressing the position’s Key Selection Criteria (view Position Description)
• Your resume outlining education and employment background.

For further information please contact Helen Millar, NMR Area Manager ******@qec.org.au or on 0409 014 *** or ***************@qec.org.au 

We are committed to the safety and wellbeing of all children, families, visitors and employees at QEC. 

All QEC employees maintain current Health Care Worker Immunisation requirements, undergo a Criminal History Check and hold a current Employee Working with Children Check. 

We exemplify QEC’s Values, the Victorian Public Sector Code of Conduct and Values and the Victorian Child Safe Standards.

We aim to provide a culturally safe environment for First Nations people and promote diversity and equal opportunity at QEC, to ensure all can enjoy a sense of belonging.